Global Facilities Coordinator

2 days ago

Davao City, Davao, Philippines Connext Full time

The
Facilities Coordinator
assists customers by addressing facility-related issues via phone or email after business hours. The role manages work orders, coordinates urgent maintenance requests, and ensures timely resolution. Reporting to the Facilities Manager, this position supports the smooth operation of the building by overseeing maintenance, repairs, and daily functions to maintain a safe and comfortable environment for occupants.

There's a lot to love about Connext. Here are some of the reasons why
:

  • Competitive salary and bonuses
  • 20 Annual Leave Credits
  • Health, dental, and life insurance
  • Fun HR virtual and onsite events
  • Professional development and training opportunities
  • Employee assistance programs (EAP)
  • Employee volunteer and community service opportunities
  • Amenities for leisure and recreation
  • Certified Great Place to Work

Job Description


• Answer incoming calls and emails regarding facility-related emergencies during nights, weekends, and holidays.


• Troubleshoot and assess the severity of reported issues to determine the necessary course of action.


• Create, track, and maintain work orders using internal and client systems.


• Dispatch maintenance technicians or contractors for urgent repairs.


• Follow up on service requests and provide status updates.


• Document all customer interactions, service calls, and actions taken.


• Offer clear, calm, and supportive communication to customers and coworkers.


• De-escalate dissatisfied callers by offering immediate support and potential solutions.


• Provide guidance on project execution issues and recommend solutions.


• Input accurate data and client systems for tracking and follow-up.

Required Qualifications


• At least one (1) to two (2) years of relevant experience in customer service, facilities support, or a related field.


• Willing to work onsite in Bajada, Davao on a shifting schedule.


• Proficient in Microsoft Office, with intermediate to advanced skills in Excel.


• Familiarity with dispatch coordination or call center tools.


• Ability to navigate customer third-party software systems.


• Work order creation and tracking.

Why
choose CONNEXT? Great Company Culture, a Great Place to Work Certified, Great Benefits, and lots of room fo
r growth.

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

FacilitiesCoordinator #PropertyManagement #Davaohiringph #bpo

  • Licensed Mechanical Facilities Engineer

    18 hours ago

    Davao City, Davao, Philippines VITRO, Inc. Full time

    Job Description:Operate & maintain data center support facilities – electrical power distribution, UPS, Generators, HVAC equipment, Chiller Plant, Fire Alarm & Detection System, Fire Suppression, Access Control, Security Surveillance and Wire Management SystemsCoordinate with Affiliates & Costumer Facilities Management Team for implementation of contracted...

  • Finance Assistant

    2 days ago

    Davao City, Davao, Philippines Global Staff Network Full time

    Job title: Finance AssistantWork Setup: OnsiteLocation: Matina IT Park Davao CitySchedule: Monday to Friday | 6:00 AM to 3:00 PMJob Overview:We are looking for a proactive and organized Finance Assistant to join our team. The successful candidate will manage various finance-related tasks, including handling settlement files, coordinating with agents,...

  • WFM Service Level Coordinator

    2 weeks ago

    Davao City, Davao, Philippines IBEX Global Full time ₱250,000 - ₱500,000 per year

    OverviewAs a Service Level Coordinator, you will play a critical role in ensuring smooth operations and efficient utilization of resources within a dynamic BPO environment. You will be responsible for monitoring real-time metrics, identifying trends, and providing immediate support and guidance to frontline staff on site to optimize performance and meet...

  • Content Coordinator

    1 week ago

    Davao City, Davao, Philippines St Trinity Property Group Full time

    Content Coordinator – Consumer Conversation StarterWedded Wonderland**ROLE PURPOSEThe Content Coordinator (Trial) is responsible for drivingdaily B2B2C content engagementacross Wedded Wonderland's consumer ecosystem. This role centres onsparking conversations, creating high-performing content, and building momentum with brides-to-be, couples planning...

  • Project Coordinator Assistant

    1 week ago

    Davao City, Davao, Philippines TeligentIP Full time

    Company DescriptionTeligentIP, formerly known as IPitimi, is a global managed services and enterprise solutions provider with a strong presence in numerous countries outside of the United States. We specialize in Unified Communications, Call Center solutions, and managed IT services, including Business Process Outsourcing, Remote Help Desk, and On-Site IT...

  • Accounts Payable Specialist

    2 weeks ago

    Davao City, Davao, Philippines Global Staff Network Full time ₱300,000 - ₱600,000 per year

    Job Title: Accounts Payable SpecialistLocation: Davao SiteWork Setup: Work onsiteSchedule: Monday Friday | 6:30 AM 3:30 PMJob Summary:We are seeking a detail-oriented and proactive Accounts Payable Specialist. The ideal candidate will have a strong background in accounting, with at least two years of experience in accounts payable, and possess proficiency in...

  • Site Lead

    1 week ago

    Davao City, Davao, Philippines Nezda Global Full time

    WE'RE HIRING:SITE LEAD – DAVAO CITY #DavaoBased #LeadershipRole #BPOCareersWe are seeking an accomplished leader to oversee site operations in Davao City for a top-performing shared services company. This is an opportunity to take on a critical leadership role and make a significant impact on one of Mindanao's most dynamic business hubs. Position:Site Lead...

  • Maintenance Supervisor

    1 week ago

    Davao City, Davao, Philippines Davao Bay Coconut Oil Mills Inc. Full time

    Job Summary:The Maintenance Supervisor is responsible for overseeing and coordinating maintenance activities to ensure that all equipment, facilities, and utilities operate efficiently and safely. The role involves planning preventive maintenance schedules, supervising repair works, managing spare parts inventory, and ensuring compliance with company...

  • Chief Engineer

    2 weeks ago

    Davao City, Davao, Philippines Robinsons Land Corp Full time ₱1,200,000 - ₱2,400,000 per year

    DepartmentTagum-Davao-EngineeringJob posted onNov 14, 2025Employment typeProbationaryThe Chief Engineer manages the overall operations of properties. This encompasses the maintenance and monitoring of all equipment, the assessment of facilities efficiency, and the study and proposal of mall improvements. They also manage and coordinate the various...

  • Electrical/Mechanical Engineer Intern

    1 week ago

    Davao City, Davao, Philippines Aboitiz Construction, Inc. Full time

    Job Description:As an Electrical/Mechanical/Civil Engineering Intern, you will assist the company with tasks set by the BD - Maintenance Department, which include supporting the development of service offerings (tendering) primarily related to power and facilities maintenance. You will also help in coordinating and communicating with various departments, as...