Business Development Officer

2 days ago

Makati City, National Capital Region, Philippines TP Global Marketing Services Full time ₱1,920,000 - ₱2,400,000 per year

Job description:

-Develops and implements comprehensive Partner retention strategies in collaboration with the Business Development Officer – Partner Relations to enhance loyalty, minimize churn, and maximize lifetime value

-Serves as the primary point of contact for Partners, fostering strong relationships through regular communication, personalized support, and proactive engagement

-Solicits feedback from Partners on their experiences, preferences, and concerns, leveraging this information to tailor all relevant initiatives and address any issues promptly

-Conducts regular analysis of Partner needs, behaviour patterns, and usage trends to identify opportunities for upselling, cross-selling, or customization of products/services

-Stays updated on marketing promotions and their terms and conditions offered by the Company, effectively communicating them to Partners

-Monitors Partner satisfaction levels and sentiment indicators, tracking key metrics and KPIs and identifies areas for improvement

-Addresses Partner concerns and resolves issues in a timely and efficient manner, escalating complex or sensitive matters to appropriate channels as needed to ensure swift resolution

-Collaborates with internal teams to ensure alignment on Partner needs and deliver seamless Partner experience

-Conveys Partner requirements to the Business Development Officer – Partner Relations, who in turn is responsible to inform the Partner Relations Platform Engineer for improvements to the Partner Relations platform management system

-Familiarizes oneself with the Partner Relations platform to navigate effectively after receiving support from the Partner Relations Platform Administrators

-Stays informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company's retention efforts

-Acts in the best interest of the Company at all times and collaborates with the rest of the Partner Relations team to promote the Company's services effectively

Qulifications:

  • Bachelors Degree in a Business-related field

  • At least 2 years of experience in business development roles

-Experience within the financial services industry is considered an advantage

Fluent speaker with excellent oral and written skills in English

  • Excellent organizational and analytical skills

  • Confident, persuasive and ambitious

  • Self-motivated

  • Strong interpersonal and communication skills

  • Ability to work in a dynamic environment and maintain a high-level of

organization

  • Ability to work autonomously and under pressure

  • Dynamic, innovative and target oriented

  • Computer literate

Job Types: Full-time, Permanent

Pay: Php40, Php50,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Are you amenable to work onsite in Makati for at least 3 times a week?
  • How many years of experience in CSR/BPO?
  • How many years of experience in Marketing/Sales?
  • Have you worked directly with clients in previous roles?
  • How soon can you start?

Work Location: In person

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