Customer Service Advisor
1 day ago
About Us:
Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.
Responsibilities:
- Delivering exceptional customer service via multi channels including Phone, Email, Live chat and more
- To deliver that service within the departmental standards
- To complete outbound tasks such as calling customer with order updates and possible sales opportunities
- To ensure that our excellent Social Media footprint it maintained, including Trust Pilot, Google, FB, and Instagram
- To maintain a high level of accuracy in both communication with our customers and internal systems
- Additional tasks may be required as authorised by your line manager from to time to meet the needs of the business
Qualifications:
- Experience dealing with customers face to face, over the telephone and via email
- Experience with dealing with customer complaints
- Ability to build good working relationships with colleagues
- Good listening skills
- Problem solving skills
- Attention to detail
- Ability to manage time effectively
- Ability to multitask
- Ability to work as part of a team
- Ability to use own initiative
- Committed to learning about our product range
Work Schedule:Wednesday - Sunday, 7PM - 4AM PH Time | After Training- Schedule will be provided by the client
Work Location:2nd Floor, Lexmark Plaza 3, Cardinal Rosales Ave. Cor Samar Loop, Cebu Business park, 6000, Cebu City, Philippines
- Hybrid Set-up
- Should have strong internet connection (minimum of 20 mbps)
- Should have own Laptop/PC (minimum of i5 8GB RAM)
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
In compliance to data privacy law, make sure that the following is included at all times:
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
-
Customer Services Advisor
2 days ago
Cebu City, Central Visayas, Philippines AVENSYS CONSULTING INC. Full time ₱150,000 - ₱300,000 per yearAbout the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either CEBU IT PARK or MACTAN and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with customers via inbound...
-
Customer Advisor
2 days ago
Cebu City, Central Visayas, Philippines Healthy Options Full time ₱104,000 - ₱130,878 per yearBe the reason People Make Better Choices — Start Your Journey with Healthy OptionsAt Healthy Options, we're committed to creating a healthier world — one where individuals take charge of their well-being and make informed choices for a better planet.Since our first store opened at Shangri-La Plaza in 1995, our Customer Advisors have played a vital role...
-
Customer Service Advisor
1 week ago
Cebu City, Central Visayas, Philippines Minacs Full timeCustomer Service Advisor - Cebu IT Park 2025Apply NowJob Title:Customer Service Advisor - Cebu IT Park 2025Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine...
-
Customer Service Advisor
1 day ago
Cebu City, Central Visayas, Philippines Minacs Full timeApply NowJob Title:Customer Service Advisor - Mactan 2025Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...
-
Customer Service Advisors
2 days ago
Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time $35,000 - $45,000 per yearDescriptionVirtual Staffing Solutions is looking for Customer Service AdvisorsWe are seeking Customer Service Advisors to join our growing team. In this role, you will provide professional, timely, and accurate support to customers through live chat, phone, email, and social media channels. You will also be responsible for processing manual orders using...
-
Cebu City, Central Visayas, Philippines Minacs Full timeCebu IT Park Customer Service Advisor – RCX 2025Apply NowJob Title:Cebu IT Park Customer Service Advisor – RCX 2025Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
-
Financial Advisor
2 days ago
Cebu City, Central Visayas, Philippines Allianz PNB Life Full time ₱500,000 - ₱1,000,000 per yearCompany DescriptionAllianz PNB Life (AZPNB), operational since 2016, is a major life insurer in the Philippines and the fastest-growing in terms of premium income. We specialize in Variable Life products and offer a wide range of Life protection services for both individuals and institutions. Headquartered in Makati City, AZPNB operates 11 additional...
-
Cebu City, Central Visayas, Philippines Minacs Full timeJob DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Apply NowJob Title:Cebu Mactan Customer Service Advisor –...
-
Sales Advisor
4 weeks ago
Cebu City, Central Visayas, Philippines H&M group Full timeAs a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.You will:→ Share your...
-
Part Time Sales Advisor
4 weeks ago
Cebu City, Central Visayas, Philippines H&M group Part timePart Time Sales Advisor ( Crescent Mall )H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.A Sales Advisor is responsible for...
