Admin Support

About Brainbox

Brainbox is different to every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is aimed at providing people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

About the Role

We are seeking a proactive and detail-oriented Admin Support to join our client's team in the mining and construction industry. This role is also open for fresh graduates or candidates with 1–3 years of experience who are eager to build a career in administration and document management.

As an Admin Support, you will primarily handle document control to ensure all project files, reports, and records are accurately maintained and organised. You will also provide general administrative assistance to support the daily operations of the team.

Qualifications

• Bachelor's degree in Business Administration, Office Management, or a related field (open to fresh graduates).
• 0–3 years of experience in administration, document control, or office support.
• Strong attention to detail and organisational skills.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred (but not required):

• Previous exposure to construction, engineering, or mining industries.
• Knowledge of document control systems or project management tools.

Key Responsibilities

• Maintain and update project documents, reports, and records in line with company standards.
• Ensure proper filing, version control, and easy retrieval of project-related documents.
• Support the preparation, formatting, and distribution of reports, correspondence, and meeting materials.
• Assist with scheduling, calendar management, and coordination of meetings.
• Perform general administrative tasks such as data entry, email correspondence, and filing.
• Liaise with project managers, engineers, and other stakeholders to ensure documentation accuracy.

Perks

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and practical tests.

This position is an onsite role at our Pampanga office. Candidates must be willing to work on-site.

Work Location: Sto. Domingo, Angeles City, Pampanga (across Sacred Heart Medical Hospital)

Job Type: Full-time

Ability to commute/relocate:

• Angeles: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your notice period?
• What is your desired salary?

Experience:

• document control: 1 year (Preferred)
• admin: 1 year (Preferred)
• Australian client: 1 year (Preferred)

Work Location: In person