HR Training and Development Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines The 360 Companies Full time

About the Role

The 360 Companies is a high-growth staffing organization founded in 2013 and recognized on the INC. 5000 list of Fastest Growing Companies.

This role focuses primarily on designing, facilitating, and delivering hard-skills training programs (70%), with additional responsibility for supporting HR operations such as onboarding, compliance, and special initiatives (30%). This role is ideal for a training professional who thrives in a fast-paced environment and is passionate about developing employee capability.

Skills & Qualifications

  • At least
    3–5 years of experience as a Trainer
    in a BPO Set-up.
  • Experience designing, delivering, and evaluating structured training programs, including hard skills, soft skills, and onboarding.
  • Proven ability to conduct training needs analysis and develop curriculum and training resources.
  • Experience as a Sales Trainer is a plus.
  • Excellent communication and presentation skills, with the ability to engage employees across different levels.
  • Excellent organizational and project management skills to plan, schedule, and execute multiple training programs efficiently.
  • Strong collaboration and relationship building skills to work effectively with SME's and leadership.
  • Willingness to work
    full onsite
    on a
    graveyard shift
    .

Responsibilities

  • Observe and learn from SMEs and leadership to build workflow expertise and prepare to independently deliver training for revenue-generating teams.
  • Design, deliver, and facilitate structured training programs, including hard/soft skills, tools, processes, role responsibilities, and New Hire Orientation.
  • Lead onboarding and NHO to ensure smooth integration, compliance completion, and alignment with operational standards.
  • Plan, schedule, communicate, and execute training sessions while tracking progress and completion.
  • Partner with SMEs and senior leadership to define competencies, standards, and training priorities aligned with business goals.
  • Conduct training needs analysis and develop, standardize, and maintain training curricula and resources.
  • Analyze training data and performance feedback to assess effectiveness, report on readiness and gaps, and recommend improvements.
  • Gradually assume full ownership as the primary trainer for revenue-generating teams.

Benefits & Perks

  • Competitive Salary Package
  • Monthly Perfect Attendance Bonus of Php 2,000
  • Complete Government Contributions
  • Fun, Friendly, and Non‑Toxic Work Environment
  • Free Coffee Every Day
  • HMO and Life Insurance Starting Day 1
  • Paid Time Off
  • Annual Performance‑Based Appraisal
  • 5‑Day Work Week
  • Anniversary Bonus

Here, your performance matters. Your ideas matter. And your growth is non-negotiable. Ready to level up your career in a company that values performance, purpose, and people? Apply now

Interested candidates may send their resumes directly to

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