Operations Assistant
4 days ago
Role and Responsibilities
- Search for rider-partners (job boards, FB groups, referrals) and pre-screen requirements.
- Keep an updated rider roster; schedule orientations/onboarding.
- Assign routes/loads; brief riders on estimated time of deliveri, proof of delivery, and special notes.
- Monitor live runs, re-route as needed, handle failed deliveries/returns.
- Coordinate with customers and hubs on pickups, cut-offs, and issues.
Qualifications
- College Graduate ; 0–2 yrs in dispatch/courier/logistics preferred (fresh grads welcome).
- Clear communication (Filipino & English); calm under time pressure.
- Knows city geography; uses Google Maps/Waze confidently.
- Well versed with web and mobile application navigation.
- Basic tools: Google Sheets/Excel, chat apps (Viber/WhatsApp/Slack).
- Organized, reliable; willing to work shifts/weekends.
Job Type: Full-time
Work Location: In person
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