Tier 2 Customer Service Representative

2 days ago

Cebu City, Central Visayas, Philippines OP360 Full time $30,000 - $50,000 per year

  • Expert Drafting: Prepare meticulously crafted demand letters, demonstrating a basic understanding of legal language and precise articulation of claims, while adhering to established legal standards and guidelines.

  • Evidentiary Support: Gather and analyze evidence, ensuring that all claims presented in demand letters are well-supported and substantiated, thereby increasing the likelihood of favorable responses.

  • Strategic Communication: Collaborate closely with clients and the team to formulate effective communication strategies, tailoring the tone, content, and approach of demand letters to achieve specific objectives and maximize desired outcomes.



Requirements

  • Able to start ASAP

  • Willing to work graveyard shift

  • Willing to work onsite

  • EXCELLENT English Communication skills and Written skills


  • Tier 2 Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Office Partners 360 Full time ₱240,000 - ₱280,000 per year

    ResponsibilitiesDeliver the best customer service to our clients and partner clients globally across different support platforms.Show empathy to frustrated clients and care passionately about the service that you as a Tier 2 Customer Service Representative are giving or assisting.Create support experiences that exceed users' expectationsExperience:...

  • Tier 2 Technical Support Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Office Partners 360 Full time ₱360,000 - ₱450,000 per year

    Technical Support Representative (On-site) Tier 2Cebu CityResponsibilities:Response to tickets escalated from Tier ICreates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely mannerProvide friendly, professional support via phone, email, and on-site.Independently resolve most issues with Windows 7, 10, and network...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Helpware Full time $30,000 - $50,000 per year

    Customer Service Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our...

  • Tier 2 Technical Support Representative

    2 days ago

    Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time $40,000 - $60,000 per year

    Responsibilities:Response to tickets escalated from Tier 1Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely mannerProvide friendly, professional support via phone, email, and on-site.Independently resolve most issues with Windows 7, 10, and network printers, software, and hardware break/fixCollaborate with vendors...

  • Tier 2 Technical Support Representative

    2 days ago

    Cebu City, Central Visayas, Philippines OP360 Full time ₱800,000 - ₱1,200,000 per year

    Response to tickets escalated from Tier 1 Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely manner Provide friendly, professional support via phone, email, and on-site. Independently resolve most issues with Windows 7, 10, and network printers, software, and hardware break/fix Collaborate with vendors to...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines LGC Full time ₱288,000 - ₱360,000 per year

    LGC is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours available 2-3 years of relevant work experience required for this role Expected salary: ₱24,000 - ₱35,000 per month Over The Phone Interview willing to start immediately. 1.Customer Service...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines LGC Full time ₱288,000 per year

    LGC is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours available 2-3 years of relevant work experience required for this role Expected salary: ₱24,000 per month Over The Phone Interview willing to start immediately. 1.Customer Service Representative and...

  • Customer Service Representative

    2 days ago

    Mandaue City, Central Visayas, Philippines UNIBREW INDUSTRY TRADING Full time ₱13,026 - ₱170,000 per year

    UNIBREW INDUSTRY TRADING is hiring a Full time Customer Service Representative role in Mandaue City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningSaturday: Morning1 year of relevant work experience required for this...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Supporting Enterprises Full time ₱200,000 per year

    Night Shift | P20, ,000 per monthTotal vacancies for this job title: 2Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At...

  • Customer Service Representative

    6 days ago

    Cebu City, Central Visayas, Philippines Cognizant Full time

    Customer Service Representative (CSR) Rider Support Account | CebuJoin to apply for the Customer Service Representative (CSR) Rider Support Account | Cebu role at Cognizant.Cognizant is hiring for a CSR Rider Support Account in Cebu. This role requires on-site work at Skyrise 4A, Cebu, and willingness to work a shifting schedule.QualificationsCompleted at...