Sr. Manager – Process Improvement

/ RequirementsRole: Sr Manager Process Improvement (Service Excellence)Account: Telco and MediaLocation: CLARKWork Set-up: OnsiteWork Schedule: FlexibleStart Date: ASAPSalary: 180,000 base pay + 20,650 allowance with sign on bonusQualifications:LSS Greenbelt Certified- minimumExperience in managing Telco and Media accountsProcess Improvement experience in...

Company Description About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

TheSr. Operations Manageris responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and philosophies. He/She will ensure...

OverviewThe Sr. Operations Manager is responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and philosophies. He/She...

Enhance organizational efficiency and effectiveness by identifying and implementing process improvements. Analyzes existing workflows, identifying bottlenecks, and implementing solutions to streamline processes and drive operational excellence. Ensure the successful execution of process improvement initiatives in collaboration with cross functional...

Training Specialist designs, delivers, and evaluates training programs for customer service representatives, covering onboarding, product knowledge, and customer service skills. Key responsibilities include identifying training needs, developing materials, conducting engaging sessions, assessing employee performance, and collaborating with management to...

Job Responsibilities:Prepares budget and expense of Sales representativesWith Bidding Experience preferably Regulatorywith 1 year Experience.Manage, follow up and report receivables and collectionsReceive reports from Sales Representatives (SR) their location on a daily basisPrepares Sales quotations of SRsFollow up pending receivables of SR's sales and...

We are looking for a dedicated and customer-oriented Photo Processing Agent to join our dynamic team in Davao City, Davao del Sur. This full-time position will play a crucial role in providing high-quality customer service and efficient photo processing for our valued clients.What you'll be doingHandling inbound customer inquiries and requests related to...

Job Description:- Report directly to the Operations Manager- Ensure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, even periodically assessing, modifying, and improving these procedures.- Ensure that all operational requirements (such as product...

The Second Line Support Engineer provides advanced technical support for escalated incidents and service requests. The role requires strong knowledge of Microsoft Azure services and Windows Server environments, with daily use of help desk software for case management. The engineer works closely with first line support, SRE, and DevOps teams to maintain high...