Photo Processing Agent
2 days ago
We are looking for a dedicated and customer-oriented Photo Processing Agent to join our dynamic team in Davao City, Davao del Sur. This full-time position will play a crucial role in providing high-quality customer service and efficient photo processing for our valued clients.
What you'll be doing
- Handling inbound customer inquiries and requests related to photo processing
- Carefully reviewing and processing customer photo submissions to ensure accuracy and quality
- Providing clear and helpful guidance to customers throughout the photo processing workflow
- Maintaining detailed records and documentation of all photo processing activities
- Collaborating with the wider customer service team to ensure a seamless and exceptional customer experience
- Identifying opportunities for process improvements and contributing to the overall efficiency of the department
What we're looking for:
Experience: 1+ years in photography/editing with advanced photo or video editing skills; graphic design experience is a plus.
Education: Bachelor's degree in Multimedia Arts, Photography, Real Estate Marketing, or a related field preferred.
Software Skills: Proficiency in Adobe Lightroom, Photoshop, and familiarity with 3D virtual tour tools is a plus.
Technical Proficiency: Comfortable using Windows PCs, cloud platforms, and web technologies.
Editing Expertise: Skilled in photo corrections, cropping, color adjustments, and organizing images to meet brand standards.
QA and Curation: Responsible for reviewing photo/3D quality, selecting the best images, and ensuring logical image flow.
Virtual Tours: Experience in editing and assembling 3D panoramic images into virtual tours.
Customer Support: Handles email/chat support and responds to specialty editing requests (e.g., Blue Sky, Twilight edits).
Key Traits: Detail-oriented, quality-focused, and able to work independently with strong time management.
Real Estate Savvy: Understands real estate marketing principles and has a strong aesthetic sense for showcasing properties.
If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.
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