Workforce Manager

Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...

Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...

Ameeratel Inc. is hiring a Full time Workforce Planning Manager role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableMore than 4 years of relevant work experience required for this roleJob Summary:We are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling,...

Job SummaryThis position is responsible for overseeing the workforce management function within an organization. The successful candidate will have a strong background in workforce planning, scheduling, and forecasting.Key Responsibilities:Develop and implement workforce plans that meet business needs and drive operational excellence.Lead cross-functional...

The Head of Workforce Management will be a pivotal leader responsible for optimizing staffing strategies, ensuring operational efficiency, and driving profitability within our technical help desk operations. This role demands a proactive individual who can identify client needs, develop effective staffing solutions, and lead a team of analysts to achieve...

Company DescriptionXMC Inc. is a Business Process Outsourcing Agency that provides essential services through customer service within reach. Our mission is to assist businesses in optimizing operations and enhancing customer interactions. We are dedicated to delivering high-quality, efficient services that meet the unique needs of our clients. Based in Cebu,...

We're Hiring: Workforce Management Team Lead We are seeking a dynamic and organized Workforce Management Team Lead to oversee staffing operations and optimize workforce efficiency. The ideal candidate will lead a team to ensure proper scheduling, resource allocation, and performance management while driving operational excellence. Location:Cebu City,...

Job Overview:Workforce Management SpecialistThis role is responsible for leading workforce management functions, including analyzing staffing and scheduling plans, collaborating with teams, and developing strategic reports. The ideal candidate will have a bachelor's degree in a related field, over 7 years of experience, and excellent communication and...

We're Hiring: Workforce ManagerWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.Why...

Workforce Management LeadWe are seeking an experienced Workforce Management Lead to join our team. In this role, you will be responsible for leading a team of professionals in developing accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis.Job Description:Lead a team of...