Sales Associate

15 hours ago

Mandaluyong City, National Capital Region, Philippines Infinity Outsourcing Services Full time $104,000 - $130,878 per year
  • Customer Service:

Greet customers, answer questions about products, and provide product recommendations based on their needs.
- Sales & Transactions:

Operate the point-of-sale (POS) system to process payments, handle returns, and assist with customer transactions.
- Merchandise Management:

Maintain an organized sales floor, restock shelves, arrange displays, and assist with inventory counts.
- Product Knowledge:

Stay informed about current products, features, benefits, and ongoing promotions to effectively assist customers.
- Store Operations:

Keep the store clean and orderly, receive deliveries, and manage supplies.

Key Skills & Qualifications

  • Communication Skills: Possess strong verbal and written communication skills to interact effectively with customers and colleagues.
  • Product Knowledge: Develop in-depth knowledge of the company's products and services.
  • Customer Focus: Maintain a friendly, professional, and customer-centric attitude.
  • Tech Proficiency: Experience with handling cash registers and operating point-of-sale systems.
  • Organization: Be organized to manage inventory, maintain the sales floor, and handle multiple tasks simultaneously.
  • Education: A high school diploma or equivalent is typically the minimum educational requirement.

Why the Role is Important

Sales associates are crucial for the company's image and success. They are often the first and last point of contact for customers, influencing their overall shopping experience and encouraging repeat business. By maintaining a well-stocked and organized store and providing excellent service, sales associates contribute directly to boosting sales and fostering customer loyalty.

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