IT Infrastructure Analyst

2 days ago

Taguig, National Capital Region, Philippines 3M Full time $60,000 - $80,000 per year
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

The IT Infrastructure Analyst follows a variety of generally defined procedures within various functional disciplines such as end user computing, network, servers, applications, technical service, etc. Works independently and output is occasionally reviewed while in progress. Handles a variety of inquiries and develops solutions for moderate to complex issues. Solutions are often based on the review of prior practices and/or experiences in similar situations. Most complex problem solving may require the use of experience, analysis, and research to resolve.

Key Responsibilities:

  • Infrastructure Management:

    • Monitor and maintain IT infrastructure components, including servers, networks, and storage systems.
    • Perform regular system updates, patches, and backups to ensure data integrity and security.
    • Troubleshoot and resolve infrastructure-related issues in a timely manner.

  • Project Support:

    • Assist in the planning and execution of IT infrastructure projects.
    • Collaborate with project teams to implement new technologies and systems.
    • Provide technical expertise and support during project deployments.

  • Security and Compliance:

    • Ensure compliance with IT security policies and procedures.
    • Conduct regular security assessments and audits to identify vulnerabilities.
    • Implement security measures to protect the organization's data and systems.

  • Documentation and Reporting:

    • Maintain accurate documentation of infrastructure configurations, processes, and procedures.
    • Generate reports on infrastructure performance, incidents, and resolutions.
    • Provide recommendations for infrastructure improvements and optimizations.

  • Collaboration and Communication:

    • Work closely with IT teams, vendors, and stakeholders to ensure seamless infrastructure operations.
    • Communicate effectively with non-technical users to provide support and training as needed.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 3-5 years of experience in IT infrastructure management or a similar role.
  • Strong knowledge of network protocols, server management, and virtualization technologies.
  • Experience with cloud platforms (e.g., AWS, Azure) is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

Preferred Certifications:

  • CompTIA Network+
  • Microsoft Certified: Azure Administrator Associate
  • Cisco Certified Network Associate (CCNA)

Working Conditions:

  • Office environment with occasional travel to other company locations.
  • On-call availability for emergency support as needed.
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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