Operations Support Associate
5 days ago
About The Job
Are you a proactive problem-solver with strong analytical skills? Do you enjoy collaborating in a dynamic, fast-paced environment? If so, we want you on our
Operations Support Team
Why Join Us?
Unlike traditional BPO roles, this is a
strategic operations position
where you'll ensure a seamless learning experience for professionals worldwide. You'll work closely with trainers, managers, and learning consultants from different countries solving real-time issues and improving global learning solutions.
What You'll Do
- Offer the learner, and trainers worldwide the best experience possible by providing support and being efficient in giving the solutions to concern or issues that arise on our learning portal.
- Troubleshoot, diagnose, and resolve requests and issues via email, live chat, and phone.
- Monitor lessons and internal tools 24/7.
- Be an expert and ensure a smooth communication with our internal clients.
- Support our learning consultants abroad during their offline hours or in case of emergency.
What We Are Looking For
- One previous successful experience as a Customer/Technical Support
- Bachelors/College Degree in any field
- Internet savvy and proficient in MS Excel, Google Sheets, Google Docs, and Open Office
- Process-oriented and have keen attention to detail
- Impressive analytical and problem solving skills
- Outstanding communication skills, both orally and written
- Open to work onsite and on graveyard shift in Eastwood Libis, Quezon City
What We Offer
- Standard Benefits: Medical & dental insurance, paid vacation & sick leaves and public holidays.
- Flexible work shift with 2 hours flexible time
- Dynamic, startup-like experience within the security of a fast-growing, 20-year old Swiss-based company.
- The opportunity to learn from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international, vibrant working environment.
- Full on-boarding and fast ramp mentoring program leading candidate to success.
- World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages
- Exciting team-building events.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
goFLUENT, headquartered in Geneva, Switzerland, is the world's leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.
-
Operations Support Associate
5 days ago
Manila, National Capital Region, Philippines PayFuture Full time ₱250,000 - ₱500,000 per yearThe core mission of the Operation Support Associate is to provide helpful information, answer questions, and respond to client's complaints. The main goal is to act as a frontline and offers proactive assistance to the customer in a timely manner.RequirementsResponding promptly to client inquiriesCommunicating with clients through various...
-
Customer Service Associate
5 days ago
Manila, National Capital Region, Philippines Qualis Support Services Manila Full timeCompany DescriptionQualis Support Services Manila specializes in back-office support and is dedicated to building partnerships based on trust and transparency. The company values delivering results for its partners while ensuring a supportive and positive work environment for its employees. Located in BGC, Taguig, Qualis Support Services Manila believes in...
-
Operations Associate
5 days ago
Manila, National Capital Region, Philippines Remote VA Full time ₱40,000 - ₱60,000 per yearWe are looking for a reliable and resourceful Operations & Property Management Associate/Manager to oversee the daily operations of a portfolio of short-term rental properties. This role blends hands-on property management, guest services, administrative coordination, and light marketing/design. You will work closely with ownership and vendors to ensure our...
-
Associate Operations Manager
2 weeks ago
Manila, National Capital Region, Philippines Connext Global Solutions Inc Full time ₱1,200,000 - ₱2,400,000 per yearConnext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for an Associate Operations Manager who will be working with Connext's Operations Department...
-
Customer Service Representative
3 days ago
Manila, National Capital Region, Philippines Operations Full time ₱24,000 - ₱30,000 per yearWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday to Friday, 9pm to 5am Manila time, overlaps with US operating hoursEmployment type: PermanentLocation: Makati City, Metro ManilaPay range: We value transparency and want to ensure a good fit for...
-
Automation Software Engineer Lead
1 week ago
Manila, National Capital Region, Philippines Operations Full time ₱1,224,000 - ₱1,668,000 per yearAutomation Software Engineer LeadWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hoursEmployment type: PermanentLocation: Makati City, Metro ManilaPay range: We value transparency...
-
Revenue Operations Associate
5 days ago
Manila, National Capital Region, Philippines Pearl Full time $60,000 - $80,000 per yearRole: Revenue Operations AssociateWork Arrangement: Fully remote, Central TimeJob Type: Independent Contractor, Full-timeWork Schedule: 40 hours per week, Monday to Friday, 9:00 AM - 5:00 PM CSTLocations: RemoteAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our...
-
Operations/Admin Support Associate
5 days ago
Manila, National Capital Region, Philippines Chooks to Go Inc. Full time ₱400,000 - ₱600,000 per yearQUALIFICATIONS:Bachelor's degree in Accounting, Finance, or a related field.Familiarity in using accounting and office software/systems.Preferably with experience in clerical/administrative support or equivalentWith in oral and written communication skillsHighly proficient in Office ApplicationsAttention to detail and accuracy, especially when dealing with...
-
Operations Associate
3 days ago
Manila, National Capital Region, Philippines Pearson Full time ₱900,000 - ₱1,200,000 per yearWho are we?At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We also...
-
Revenue Operations Associate
5 days ago
Manila, National Capital Region, Philippines DOSS Full time ₱21,600 - ₱24,000 per yearJob Title: Revenue Operations AssociateSalary: $1,800 - $2,000/month (USD)Work Arrangement: HybridEngagement Type: Independent ContractorCommitment: Full-Time PositionDoss is an enterprise software company based in San Francisco. We are looking for a technical and detail-driven Revenue Operations Associate to support the fast-moving sales and go-to-market...