Customer Care Representative

4 days ago

Pasig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

About Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service.

What You'll Do:

  • Serve as the first point of contact for prospective and current customers, providing friendly, knowledgeable, and timely support.
  • Listen actively to customer needs and concerns, offering thoughtful solutions and potential guidance throughout their car buying journey.
  • Coordinate Dealerships- such as test drives or dealership visits, proving feedback and ensuring a smooth stress-free experience.
  • Follow up with customers to ensure satisfaction, answer questions, and maintain engagement.
  • Document interactions and maintain accurate records.

What You Bring:

  • Excellent verbal and written communication skills — you're empathetic, speak clear English, and professional.
  • A customer-first mindset with a genuine desire to help others.
  • 1–3 years of experience in customer service, support, or a similar role (preferably in an automotive industry)
  • Needs to have passion about cars
  • Comfort with technology — email platforms, and video calls when needed.
  • Strong organizational skills and attention to detail.
  • A positive, team-oriented attitude and the ability to adapt in a fast-paced environment.
  • Adept at researching and explaining things to car shoppers — whether it's answering specific questions about a vehicle, dealership policies, or helping request additional materials like photos.
  • Excellent at follow-ups and managing multiple open cases or tickets simultaneously, ensuring no customer is left behind and every inquiry is resolved efficiently.

  • Customer Care Representative

    6 days ago

    Pasig, National Capital Region, Philippines Comrise Full time ₱150,000 - ₱250,000 per year

    About the Role:We are looking for dedicated and enthusiastic Customer Care Representatives to join our growing team If you enjoy helping people, solving problems, and working in a fast-paced environment — we'd love to meet you.Qualifications:High school graduates are welcome to apply with at least 1 year of CSR experience.College graduates (any course) may...

  • Customer Care Representative

    9 hours ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱450,000 per year

    About Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service. What You'll Do:Serve as the first...

  • Customer Care Representative

    6 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱450,000 per year

    Primary Purpose of RoleThe Customer Care Representative is responsible for:Providing exceptional customer service for all inbound calls, emails, order management and general enquiries across both store and ecommerce channelsKey Skills Qualifications & ExperiencePrerequisite Skills:Well-developed interpersonal skills and ability to build relationships with...

  • Customer Care Representative

    6 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱450,000 per year

    Primary Purpose of RoleThe Customer Care Representative is responsible for:Providing exceptional customer service for all inbound calls, emails, order management and general enquiries across both store and ecommerce channelsKey Skills Qualifications & ExperiencePrerequisite Skills:Well-developed interpersonal skills and ability to build relationships with...

  • Customer Care Representative

    4 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱250,000 - ₱450,000 per year

    Primary Purpose of Role The Customer Care Representative is responsible for:Providing exceptional customer service for all inbound calls, emails, order management and general enquiries across both store and ecommerce channels Key Skills Qualifications & Experience Prerequisite Skills:Well-developed interpersonal skills and ability to build relationships...

  • Customer Care Consultant

    1 week ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱250,000 - ₱500,000 per year

    Role Description and Responsibilities: Deliver outstanding on brand' customer service across all brands, driving customer satisfaction. Support retail and online channels with all queries and issue resolution. Required Skills and Qualifications Key Responsibilities: 1. Customer SupportAssist all customers over phone, chat, and email in a timely manner,...

  • Customer Care Consultant

    6 days ago

    Pasig, National Capital Region, Philippines Satellite Office Solutions Full time ₱360,000 - ₱420,000 per year

    CUSTOMER CARE CONSULTANTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER CARE CONSULTANT?Deliver outstanding on brand' customer service...

  • Customer Care Specialist

    6 days ago

    Pasig, National Capital Region, Philippines Global Pacific Distribution Network Inc. Full time ₱220,000 - ₱250,000 per year

    JOB SUMMARYThe Customer Care Specialist is a key position holding the functions of addressing the customer requirements related to the conduct of Supply Chain services and facilitating the resolution of customer complaints and disputes.The role also includes aligning and implementing the delivery policies/procedures across all stakeholders, processing the...

  • Client Care Representative

    9 hours ago

    Pasig, National Capital Region, Philippines De Castro Consulting Full time ₱150,000 - ₱250,000 per year

    Job Summary:As a Client Care Representative, you will serve as the first point of contact for customers managing their loans or addressing overdue bills. You'll provide compassionate and solution-focused support over the phone, ensuring each client feels heard, respected, and guided through their concerns. This role requires excellent English communication...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Chempro QLD Pty Ltd Full time ₱400,000 - ₱1,200,000 per year

    Job Title/Position: Customer Service Representative – Nursing Home Chemist AccountWe are seeking a dedicated and professional Customer Service Representative to join our team. This role involves supporting our nursing home customer accounts by managing enquiries, coordinating medication dispensing processes, assisting with the supply of packed and...