COE SF Delivery Manager

2 days ago

Manila, National Capital Region, Philippines Ericsson Telecommunications Inc. Full time $90,000 - $120,000 per year

About this opportunity

We are seeking an experienced People Manager – SuccessFactors to lead and oversee the administration, support, and optimization of SAP SuccessFactors. The role involves managing a team of professionals, ensuring system maintenance and upkeep of employee records in SF, driving continuous improvement, and acting as a key liaison between HR, IT, and business stakeholders. The People Manager will also provide strategic guidance to maximize the value of SuccessFactors modules while ensuring data integrity, compliance, and a positive employee experience.

Key Responsibilities:

1. Leadership & Team Management


Lead, mentor, and develop a team of SuccessFactors administrators.

Allocate tasks, set performance goals, and ensure timely delivery of system enhancements and support.

Foster a culture of collaboration, accountability, and continuous learning.

2. SuccessFactors System Management

Ensure smooth execution of core HR processes such as re-organization, update employee records and SOX compliance and reporting.

Partner with IT & Quality team to drive process improvement.

3. Stakeholder Engagement

Act as the primary point of contact for HR leadership, business units, and technical teams regarding SuccessFactors.

Translate business needs into project and drive closure.

Work with ERT / IM/ Q&P to drive improvement.

4. Process Optimization & Compliance

Identify opportunities to streamline HR processes through automation and system capabilities.

Ensure compliance with data privacy, information security, and statutory regulations.

Monitor system usage and data quality; implement controls to maintain integrity.

5. Reporting & Analytics

Develop and deliver HR dashboards, reports, and insights to leadership.

Leverage analytics from SuccessFactors to support workforce planning and talent strategies.


Qualifications & Skills


Bachelor's/Master's degree in HR, Information Systems, Business, or related field.

8+ years of HR experience, with at least 3–5 years in SAP SuccessFactors.

Minimum 3 years of prior leadership/people management experience required.

Can work hybrid (McKinley Taguig office)


Key Competencies


HR Technology Leadership

People Development

Data Governance & Compliance

Continuous Improvement & Innovation

Stakeholder Engagement & Communication


Technical Skills


Hands-on experience with multiple SuccessFactors modules (Employee Central mandatory; others like Recruitment, LMS, PMGM, Compensation preferred).

Excellent data analytical skills to interpret data and create actionable insight.

Strong understanding of system integrations (SAP HCM, Payroll, Finance, etc.).

Proficiency in reporting tools (Advanced Reporting, People Analytics, or similar).


Behavioral Skills


Strong leadership and team management abilities.

Excellent stakeholder management and communication skills.

Problem-solving and analytical mindset with attention to detail.

Ability to balance operational support with long-term strategic projects.

  • Common Capabilities COE

    4 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time $90,000 - $120,000 per year

    Join our Core Service - Centre of Excellence group and be part of a team that embraces innovation and experimentation. We are looking for a passionate Content Management Professional to support our Wealth Management line of business by developing and managing digitized content and document management capabilities globally.As a Data Operations Senior...

  • Delivery Manager

    4 weeks ago

    Manila, National Capital Region, Philippines ShiftCare Full time

    About Cloud AssessCloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally...

  • Delivery Manager

    1 week ago

    Manila, National Capital Region, Philippines Stratpoint Technologies Full time ₱1,200,000 - ₱3,600,000 per year

    Company DescriptionStratpoint Technologies is a digital transformation company that has been delivering enterprise-grade solutions globally for over 20 years. Specializing in agile software development, managed QA, cloud, data, and AI, we fuel digital acceleration. Our team consists of certified professionals in agile development, solutions architects, and...

  • Contract Management Specialist

    4 days ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time ₱900,000 - ₱1,200,000 per year

    The RoleFacilitate the full contract review process. Ensure contracts are thoroughly reviewed by Legal and other internal subject matter expertsServes as the main contact point and acts as a liaison between client leaders, Legal and subject matter experts.Project manages internal discussions around client contracts with internal functions involved in...

  • Delivery Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time ₱1,200,000 - ₱2,400,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Account Manager

    4 days ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

  • technical delivery manager

    6 days ago

    Manila, National Capital Region, Philippines SLI Consulting Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    TECHNICAL DELIVERY MANAGER Location: Full Onsite – Makati/Ortigas/ BGC Employment Type: Project-BasedJob Summary:The Delivery Manager acts as the project manager for project activities within ITG scope using Agile or waterfall methodology to manage the projects and ensure timely end-to end project delivery. Directs development of the continuous delivery...

  • Technical Delivery Manager

    4 days ago

    Manila, National Capital Region, Philippines Ascendion Full time ₱400,000 - ₱1,200,000 per year

    Project manager for project activities within ITG scope using Agile or waterfall methodology to manage the projects and ensure timely end-to-end project delivery. Directs development of the continuous delivery pipeline to improve delivery speed, quality and effort.

  • Service Delivery Manager

    4 weeks ago

    Manila, National Capital Region, Philippines MicroSourcing Full time

    Overview Position: Service Delivery Manager – Fixed and Mobile Services Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift You\'ll have: Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses A...

  • Payroll Service Specialist

    4 days ago

    Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...