Contract Management Specialist

2 weeks ago

Manila, National Capital Region, Philippines Willis Towers Watson Full time $60,000 - $80,000 per year

The Role

  • Facilitate the full contract review process. Ensure contracts are thoroughly reviewed by Legal and other internal subject matter experts
  • Serves as the main contact point and acts as a liaison between client leaders, Legal and subject matter experts.
  • Project manages internal discussions around client contracts with internal functions involved in contracting for complex contracts
  • Direct documents to the correct reviewers and follow up to ensure timely feedback according to SLAs.
  • Provide support in contract negotiation ensuring Legal provides information on which terms are non-negotiable, which have flexibility, and why.
  • Ensure the tiered approvals process is followed and work with the COE Leaders in coordination for CAC approval if required
  • Champion the utilization of a CLMS and follow best practices in engagement with our SMEs
  • Works closely with Sales Operations, Client Leads, Legal, ICS, LOBs, COEs and other SMEs
  • Manage all contract versions, ensuring accurate tracking and delivery of a client-ready version once all reviews are complete.
  • Manage contract documentation ensuring fully executed contracts are uploaded and maintained in the Global contract repository.
  • Address any process or communication barriers promptly and escalate when needed to keep the contract moving smoothly.
  • Helps the COE Leader with the contracting and assessments approach to recommend improved processes and efficiencies and partners with WTW colleagues to implement changes.
  • Assists with ad hoc tasks such as mailbox management and contract upload as needed.

The Requirement

  • Minimum 3-year experience in contract management
  • Bachelor's degree in business, Marketing, Economics, Data Analytics, Communications, or a related field.
  • An ability to organize, maintain and manage a process
  • Strong project management and analytical skills with ability to successfully communicate across multiple stakeholder groups
  • Ability to problem-solve and be a creative thinker
  • Ability to collaborate with teams across WTW segments, functions and geographies.
  • High level of business acumen
  • Ability to influence key stakeholders at all levels of the organization
  • Team-oriented and collaborative
  • Broad understanding of WTW capabilities and expertise
  • Legal, Contracting, RFP and/or assessment experience is a plus
  • Experience with Contract Lifecycle Management (CLM) tools such as Sirion, Oracle, Adobe Sign CLM, etc. (Preferred)
  • Proficiency in Microsoft Office, especially Word, Excel, and Outlook, is essential for document handling and communication. (Must-Have)
  • A basic understanding of contract types like MSAs and NDAs, and client structures (e.g., parent vs. subsidiary), is required. (Must-Have)
  • Familiarity with task management tools necessary to handle contract intake and assignments. (Preferred)
  • The ability to collaborate using tools like Microsoft Teams or SharePoint is important for cross-functional coordination.
  • A basic awareness of compliance topics such as GDPR or SOX is beneficial in understanding legal considerations. (Good-to-Have)
  • Strong communication skills – ability to convey research insights clearly and persuasively.
  • Attention to detail – ensures accuracy and consistency in all content.
  • Proactive mindset – takes initiative in identifying trends and proposing solutions.
  • Team-oriented – fosters collaboration and knowledge sharing across departments.
  • Excellent time management – prioritizes tasks effectively to deliver results on schedule.
  • US working hours (EST) – 8:00 PM to 5:00 AM (Manila Time)

WTW is an equal opportunity employer.

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