Senior Property Manager

2 weeks ago

Taguig, National Capital Region, Philippines Asia Affinity Property Management, Inc. Full time

The Senior Property Manager oversees the overall operations and performance of assigned properties, ensuring excellent service delivery, tenant satisfaction, and operational efficiency. This role leads property management teams, supervises maintenance and administrative functions, and ensures compliance with company standards and industry regulations. The Senior Property Manager also manages financial performance, prepares operational reports, and drives strategic initiatives to enhance property value.

1. Property Operations Management

  • Oversee day-to-day operations of multiple properties, ensuring smooth and efficient facility management.
  • Ensure all building systems, utilities, and common areas are properly maintained and functioning.
  • Implement preventive maintenance programs and coordinate corrective actions as needed.
  • Conduct regular site inspections and ensure adherence to safety, security, and cleanliness standards.

2. Tenant Relations

  • Maintain strong, professional relationships with tenants and address their concerns promptly.
  • Lead tenant onboarding and orientation, ensuring understanding of property rules and guidelines.
  • Manage lease administration, renewals, tenant compliance, and enforcement of house rules.
  • Ensure timely resolution of tenant complaints and promote high tenant satisfaction.

3. Financial Management

  • Oversee the preparation and monitoring of annual budgets for assigned properties.
  • Review monthly financial reports, utility consumption, variance analysis, and operating expenses.
  • Ensure timely collection of dues, rent, and other receivables; implement strategies to reduce delinquency.
  • Approve purchases, contracts, and disbursements in accordance with company policies.

4. Staff Leadership & Development

  • Supervise Property Managers, Building Engineers, and other site personnel.
  • Assign tasks, monitor performance, and conduct regular coaching sessions.
  • Support HR in recruitment, onboarding, and training of site-based employees.
  • Foster a culture of professionalism, teamwork, and continuous improvement.

5. Compliance & Risk Management

  • Ensure compliance with government regulations, building permits, fire safety policies, and corporate standards.
  • Coordinate and monitor corrective actions from audits and regulatory inspections.
  • Oversee incident reporting, safety protocols, and emergency response procedures.

6. Vendor & Contract Management

  • Manage service contractors such as security, housekeeping, landscaping, and specialized maintenance providers.
  • Review service contracts, evaluate performance, and recommend renewal or replacement.
  • Ensure vendor compliance with service level agreements (SLAs) and company standards.

7. Reporting & Documentation

  • Prepare regular operational reports, including incidents, maintenance updates, collection performance, and tenant concerns.
  • Provide management with insights and recommendations for operational improvements.
  • Maintain accurate records, contracts, permits, and property documentation.

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