call center agent

2 weeks ago

Quezon City, National Capital Region, Philippines transcosmos Information Systems Inc. (TCIS) Full time

Duties and Responsibilities:

  • Respond to customer inquiries via phone, chat, and email in a timely and professional manner
  • Handle and carefully manage all inbound and outbound interactions, including callbacks
  • Deliver exceptional customer service through active listening and effective communication
  • Manage and protect confidential customer information with the highest level of sensitivity
  • Strive for first-contact resolution by being proactive, patient, empathetic, and understanding
  • Communicate clearly, respectfully, and appropriately with customers at all times
  • Stay informed on new products, promotions, marketing initiatives, and any relevant policy or regulatory updates

At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect. Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.

Rewarding Career

We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.

Connected Team - We are ONE

We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.

Intrinsic Values and Culture

We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is looking to fill an on-site position for English-speaking call center agents to work on a nightshift account ASAP.The pre-screening interview will take place over the phone.Qualifications:HS Diploma is acceptableMust have 1-2 years outbound collections experience or At least 2 years in College - at least with 6 month CCEGraduate Degree - Accepting no...

  • Call Center Agents

    2 weeks ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱156,000 - ₱360,000 per year

    We are hiring call center agents with and without experienceCustomer Service RepsTechnical SupportTravel AgentsHealthcare BackgroundFinancial BackgroundOther CCA RolesLocations are across the PhilippinesJob Types: Full-time, PermanentPay: Php13, Php30,000.00 per monthAt least SHS graduate

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines One Call Solutions Full time

    Company OverviewOne Call Solutions is a leading in-house provider of comprehensive business solutions. We are dedicated to creating a supportive and thriving work environment for our employees by offering a unique "stay-in" arrangement. Our model is designed to eliminate the logistical and financial burdens associated with daily commuting and living...

  • Call Center Supervisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines ee-1f59-48a5-bb73-b1948427e080 Full time ₱300,000 - ₱600,000 per year

    Job Title: Call Center Supervisor - With Existing Team of AgentsJob Type: Independent ContractorCompany Overview:Transimex Global is a leading Freight Brokerage company with 30 years of experience dedicated to providing exceptional service and innovative logistics solutions to our customers.We are currently seeking a motivated and experienced Call Center...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱150,000 - ₱250,000 per year

    The Call Center Agent is involved in the operations of the Call Center Department of iCare which operates 24/7 to ensure that iCare members availing of the medical benefits are assisted accordingly to contribute to employee engagement, and retention in proportion but not limited to the medical needs of the company and covered companies and individuals.JOB...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines Metacom Full time ₱216,000 per year

    We are hiring Call Center Agents who can start immediately. Apply tonight and secure your virtual interview tomorrow.Details:Interview: Virtual (Zoom)Schedule: TomorrowWork Setup: OnsiteAvailable Sites: Makati, Alabang, Pasig, CebuQualifications:Senior High School graduate or College levelWith or without BPO experienceGood English communication skillsWilling...

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines FUENTECEBU RECRUITMENT INTERNATIONAL INC Full time

    Guaranteed 1 DAY HIRING VIRTUAL (Online) or Onsite process. CUSTOMER SERVICE AGENTWhat are we looking for?HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted Open to AllNo Work Experience requiredAmenable to start ASAP. If you are interested in joining our professional community, you can submit your resume directly...

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines FUENTECEBU RECRUITMENT INTERNATIONAL INC Full time

    Guaranteed 1 DAY HIRING VIRTUAL (Online) or Onsite process. CUSTOMER SERVICE AGENTWhat are we looking for?HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted Open to AllNo Work Experience requiredAmenable to start ASAP. If you are interested in joining our professional community, you can submit your resume directly...

  • Call Center Agent

    2 days ago

    Quezon City, National Capital Region, Philippines E-WORLD STAFFING SERVICES Full time

    About the roleAre you a customer-focused individual with exceptional communication skills? Join E-WORLD STAFFING SERVICES' growing team as a Call Centre Agent for one of our healthcare accounts. Based in Quezon City Metro Manila, this full-time role offers a competitive salary of up to £47,000 and the opportunity to work in a dynamic, fast-paced...

  • Call Center Agent

    7 days ago

    Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full time

    Be part of a passionate team and create opportunities PERMANENT WFH CALL CENTER AGENT Job Description:Outbound calls for surveys, lead generation, event invitation, and/or sales.Inbound calls to resolve customer queries or close lead/sales.Data entry to update customer relationship management (CRM) software.Respond to emails.Create reports using Microsoft...