Customer Service Process Associate

20 hours ago

Taguig, National Capital Region, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱276,000 - ₱348,000 per year

Location: McKinley West, Taguig / SM MOA Complex, Pasay (Onsite)

Setup: Full onsite

Shift: Australian business hours (with possible shifting & weekends)

HMO: Day 1 coverage

Key Responsibilities

  • Handle customer inquiries via phone, email, or chat in a professional manner.
  • Resolve customer issues by identifying concerns, determining causes, and providing solutions.
  • Maintain accurate records of interactions and transactions.
  • Escalate unresolved concerns to appropriate teams.
  • Follow company communication procedures, guidelines, and policies.
  • Stay updated on product knowledge, promotions, and policies.

Qualifications

  • Excellent English communication skills with customer centricity.
  • Strong problem-solving skills; able to resolve issues efficiently.
  • Team player with a positive attitude.
  • At least 1.5 years of customer service experience (preferably in banking/cards).
  • College graduate.
  • Must have international voiced BPO experience.

Job Type: Full-time

Pay: Php20, Php29,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Experience:

  • customer service in banking/cards: 1 year (Preferred)

Work Location: In person

  • Japanese IT Service Desk Associate

    7 days ago

    Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱144,000 - ₱180,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Associate

    19 hours ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱312,000 - ₱360,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Fraud Customer Service Associate (Open for Undergraduates and Fresh Graduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php26,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...

  • Customer Service Associates

    20 hours ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱348,000 per year

    Company Profile: This company operates globally and partner for transformation. Over the course of 55 years, they have served over 55 countries. Their comprehensive services and solutions, which capitalize on their capabilities in engineering, strategy, and design, alldriven by its dominant market position in AI, generative AI, cloud and data, together with...

  • Customer Service Associate

    20 hours ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

    Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 yearsPosition: Customer Service Associate (Financial Account)Company Industry: IT CompanyLocation: McKinley, TaguigPostal Code: 1634Salary Offer: Php20,000-Php30,000Work Schedule: DayshiftWork Set...

  • Customer Service Associate

    3 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Customer Service Associate (Open for Fresh Graduates and Undergraduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php20,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...

  • Customer Service Associate

    21 hours ago

    Taguig, National Capital Region, Philippines Vice Cosmetics Group Inc Full time ₱200,000 - ₱250,000 per year

    The Customer Service Associate will be the front line of the brand, assisting customers through our e-commerce platforms. They will handle inquiries, provide product information, resolve issues, and ensure a seamless online shopping experience for our customers. This role requires excellent communication skills, attention to detail, and a genuine passion for...

  • Customer & Technical Service Associate (Vehicle Digital Topics)

    7 days ago

    Taguig, National Capital Region, Philippines Bosch Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Support Process Associate

    1 week ago

    Taguig, National Capital Region, Philippines Capgemini Full time ₱250,000 - ₱350,000 per year

    The Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat.1. Key Responsibilities:• Respond to customer inquiries promptly and...

  • Service Excellence Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱2,500,000 - ₱3,500,000

    Job Title: Service Excellence AssociateJob OverviewWe are seeking a detail-oriented Service Excellence Associate with strong professional writing skills, excellent spoken and written English, and the ability to effectively communicate with customers. This role requires a deep understanding of company policies and the ability to handle customer inquiries...

  • Client Services Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines UniTeller Financial Services Full time

    OverviewThis is a full-time on-site role for a Client Services Associate located in Taguig. The Client Services Associate will be responsible for providing exceptional client services, resolving customer inquiries, offering customer support, and addressing any financial service needs. Daily tasks include managing client interactions, troubleshooting issues,...