Customer Service Process Associate

Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

Job descriptionThe Customer Service Team Member is the first point of contact for customers, for deliveringexceptional service and support. This role involves handling inquiries, resolving issues, andmaintaining customer satisfaction across various communication channels such as phone or chat.Key Responsibilities:• Respond to customer inquiries promptly...

1. Key Responsibilities:• Respond to customer inquiries promptly and professionally via phone, email or chat.• Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions.• Maintain accurate records of customer interactions and transactions.• Follow communication procedures,...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Fraud Customer Service Associate (Open for Undergraduates and Fresh Graduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php26,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...

Company Profile: This company operates globally and partner for transformation. Over the course of 55 years, they have served over 55 countries. Their comprehensive services and solutions, which capitalize on their capabilities in engineering, strategy, and design, alldriven by its dominant market position in AI, generative AI, cloud and data, together with...

Roles & Responsibilities:Process Improvement & OptimizationAnalyze current customer service workflows and identify inefficienciesDesign and implement process improvements to enhance customer experience and operational efficiencyCollaborate with cross-functional teams to align service processes with business goalsData Analysis & ReportingMonitor and analyze...

Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 yearsPosition: Customer Service Associate (Financial Account)Company Industry: IT CompanyLocation: McKinley, TaguigPostal Code: 1634Salary Offer: Php20,000-Php30,000Work Schedule: DayshiftWork Set...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Customer Service Associate (Open for Fresh Graduates and Undergraduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php20,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...

Be the Key to Seamless Travel Reservations WorldwideYou are joining Sutherland as a Customer Service Associate for our Global Cruise & Travel Services account in Taguig, and you'll be assisting customers with their travel needs. You will manage inquiries and requests for itinerary changes, guide guests through the booking process, and ensure a seamless...

The Customer Service Associate will be the front line of the brand, assisting customers through our e-commerce platforms. They will handle inquiries, provide product information, resolve issues, and ensure a seamless online shopping experience for our customers. This role requires excellent communication skills, attention to detail, and a genuine passion for...