
Customer Service Associate
22 hours ago
Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.
Position: Fraud Customer Service Associate (Open for Undergraduates and Fresh Graduates)
Company Industry: BPO Company
Location: BGC, Taguig
Postal Code: 1634
Salary Offer: Php26,000-Php30,000
Work Schedule: Shifting Schedule
Work Set Up: Work Onsite
BENEFITS:
Government Mandated Benefits
HMO for Employee and 2 Free Dependents (On Day 1)
13th Month Pay
Sick Leave
Vacation Leave
Job Requirements:
Open for undergraduates
With at least 6 months to 1 year of experience in Customer Service
With experience in Financial/ Fraud/Telco/Banking is an advantage
Willing to work fully onsite in BGC, Taguig
Can start as soon as possible
Job Responsibilities:
Respond to customer inquiries and provide assistance
Ensure full resolution of the issue
Address customer complaints, identify the problems, and provide appropriate solutions.
Maintain accurate records of customer inquiries, interactions, and transactions
Other task may be assigned from time to time
Recruitment Process (Online and Face to face)
Initial Interview
Second Interview
Final Interview
Job Offer
Job Type: Full-time
Pay: Php26, Php30,000.00 per month
Work Location: In person
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