Senior Account Manager
1 week ago
Account Management:
• Serve as the main point of contact for assigned telco accounts.
• Build and maintain strong, long-lasting relationships with clients.
• Oversee service delivery and ensure all client requirements are met.
• Monitor account health and proactively resolve any client concerns or escalations.
Lead Generation and New Business Development:
• Identify, qualify, and nurture new leads and potential clients.
• Develop and implement strategies to penetrate new markets or customer segments.
• Respond to RFPs/RFQs and lead proposal development tailored to client needs.
• Conduct presentations and product demos to potential clients and partners.
• Collaborate with the marketing team to execute campaigns and generate inbound
leads.
Sales & Revenue Growth:
• Drive account growth by identifying upsell and cross-sell opportunities.
• Meet and exceed sales targets and KPIs (monthly, quarterly, annual).
• Maintain accurate pipeline and forecasting data using CRM tools.
Market & Product Knowledge:
• Stay informed on telco industry trends, new technologies, and competitor offerings.
• Provide client feedback to internal teams for continuous product improvement.
• Act as a subject matter expert on telco products and solutions.
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