Content Moderators
4 days ago
About the role
Join as a Content Moderator - Pure Non voice. This full-time role is located in Taguig City and is responsible for monitoring and moderating online content to ensure it aligns with the company's guidelines and standards.
What you'll be doing
- Review and assess various types of online content including text, images, and videos
- Identify and remove content that violates company policies or community guidelines
- Escalate complex or sensitive cases to the appropriate team for further review
- Provide feedback and suggestions for improving content moderation processes
- Participate in training and development activities to stay up-to-date with industry best practices
What we're looking for
- Strong attention to detail and ability to consistently apply content moderation policies
- Excellent communication and interpersonal skills to collaborate with cross-functional teams
- Familiarity with a variety of digital media formats and content types
- Previous experience in a customer service or content moderation role is preferred
- Ability to work in a fast-paced environment and adapt to changing priorities
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