hotel sales coordinator
1 day ago
Sales Support:
- Assist the Sales Manager in daily operations and client communication.
- Prepare proposals, contracts, and event orders for clients.
- Coordinate group bookings and special requests with relevant departments (Front Office, Housekeeping, F&B, etc.).
- Maintain and update the client database (e.g., CRM tools).
- Monitor and respond to email and phone inquiries promptly.
Administrative Tasks:
- Schedule and organize sales meetings and client site inspections.
- Prepare weekly and monthly sales reports.
- Maintain accurate records of sales activities, revenues, and client interactions.
- Track deadlines and follow-ups for proposals and events.
Marketing & Events:
- Help coordinate and support hotel promotions, marketing campaigns, and on-property events.
- Prepare marketing materials or sales kits as needed.
- Assist in organizing trade shows, client appreciation events, or site tours.
Guest & Client Relations:
- Provide excellent service to existing and prospective clients.
- Follow up with clients after events or bookings to ensure satisfaction and gather feedback.
- Build and maintain positive relationships with corporate and group clients.
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