Enterprise Platform and Endpoint Engineer

Location
: 20th Floor, GBF Tower, Bridgetown, Quezon City

Job Type
: Full-Time, Night shift, US time zone

Work Arrangement
: Onsite

About Us
: Worldwide Resource Solutions (WWRS) is a KPO company dedicated to connecting people and businesses to deliver innovative solutions, create value and elevate local talents to global excellence. We are seeking a talented and motivated Business Analyst to join our dynamic team.

Job Summary:

The Enterprise Platform and Endpoint Engineer will be responsible for managing, securing, and optimizing Active Directory (AD) environments and Office 365 services. They will play a crucial role in the administration, maintenance, and support of AD and O365 systems, ensuring seamless integration, security, and compliance within the organization's IT infrastructure. The Platform and Endpoint Engineer will be responsible for implementing and maintaining the security and performance of endpoint devices across our organization. They will also work closely with cross-functional teams to ensure our endpoint infrastructure is robust, secure, and scalable. The Platform and Endpoint Engineer's goal is to ensure the end-users have a seamless and productive experience by resolving issues around employee access and device utilization.

Job Responsibilities:

• Manage and support the AD infrastructure, including users, groups, permissions, and resolving issues like replication or DNS problems.
• Administer Azure AD with a focus on Conditional Access, MFA, Single Sign-On integrations, and Role-Based Access Control (RBAC) to ensure a secure identity framework.
• Implement identity governance policies for privileged access and automate lifecycle management.
• Administer and support Office 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, etc.) for all users within the organization
• Ensure security and compliance of AD and O365 environments by managing access control, auditing, and compliance reports
• Implement and manage endpoint solutions, ensuring optimal performance, security, and scalability across various platforms (Windows, macOS, Linux, mobile devices)
• Develop and enforce endpoint security policies, including malware protection, encryption, patch management, and Zero Trust principles.
• Collaborate with the security team to develop and maintain endpoint protection measures against evolving threats.
• Oversee the lifecycle of endpoints from provisioning, management, and decommissioning, using tools for automation and configuration management
• Identify, diagnose, and troubleshoot complex issues across a wide range of devices and platforms.
• Implement endpoint management tools, solutions, and automation processes to improve operational efficiency.
• Drive continuous improvement by identifying and resolving complex technical issues and integrating new technologies and methodologies.
• Create and maintain clear, detailed documentation for AD and O365 configurations, processes, and troubleshooting guides.

Job Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 4+ years of experience in Active Directory administration, Office 365/Microsoft 365 management, and cloud identity solutions.
• Strong understanding of Active Directory architecture, including DNS, Group Policy, replication, and user management.
• Hands-on experience with Office 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive.
• Experience with Azure Active Directory, hybrid environments, and directory synchronization using Azure AD Connect.
• Familiarity with scripting languages, particularly PowerShell, for automating administrative tasks.
• Demonstrated expertise in managing Azure AD—including Conditional Access, MFA, and RBAC—and implementing secure identity governance.
• 4+ years of experience in endpoint management, security, and systems engineering
• Strong expertise in endpoint security tools (e.g., antivirus, VPN, device encryption)
• 2+ years of experience with endpoint management platforms such as Intune, Jamf, or similar.
• Deep understanding of operating systems (Windows, macOS, Linux) and mobile platforms (iOS, Android).
• Knowledge of Azure cloud environment and its integration with endpoint management
• Strong problem-solving skills, with the ability to analyze and resolve complex technical issues.
• Excellent communication and collaboration skills, with a proven ability to work effectively in cross-functional teams.
• Experience with incident response and forensic investigations related to endpoint security breaches is a plus.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• On-site parking
• Paid training
• Staff meals provided

Schedule:

• 8-hour shift
• Monday to Friday
• Night shift
• US time zone

Supplemental Pay:

• 13th month salary
• Overtime pays
• Performance bonus

Work Location: In person

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

• Contact information (e.g., name, address, email address, phone number)

• Professional qualifications and work experience

• Educational background and certifications

• Employment history and references

• Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact 

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• On-site parking
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person