Sales Officer-Jewelry
3 days ago
Key Responsibilities:
- Achieve monthly and quarterly sales targets while ensuring a high level of client satisfaction.
- Provide personalized client consultations, showcasing product features, gemstone qualities, and craftsmanship details.
- Maintain in-depth knowledge of the jewelry collection, including materials, design, and after-sales services.
- Ensure proper display and visual merchandising standards are met to reflect the brand's image.
- Assist in inventory control, stock counts, and product replenishment.
- Process sales transactions accurately and manage related documentation.
- Build and maintain strong client relationships to encourage repeat business and referrals.
- Handle customer concerns professionally, ensuring prompt resolution.
- Stay updated on industry trends, competitors, and market opportunities.
Qualifications:
- Proven experience in jewelry retail sales or luxury retail.
- Strong customer service and communication skills, with the ability to engage with high-end clientele.
- Knowledge of gemstones, precious metals, and jewelry craftsmanship is an advantage.
- Goal-oriented, proactive, and able to work under pressure.
- Basic proficiency in POS systems and MS Office applications.
- Willing to work flexible schedules, including weekends and holidays.
Work Environment:
- Luxury retail store setting with a focus on premium client experience.
- Direct interaction with clients, requiring professional grooming and presentation at all times.
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