BPO Assistant Manager

3 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year


About the job: Assistant Manager - Retail (Cebu) | Onsite

Nature Of the Account: Retail

Start Date: 12-Sep

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Rest Days: 24x7

Educational Requirement: 2nd year completed / College Graduate

Work Experience:

  • 4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail domain)

Responsibilities:

  • Staff Management: This includes tasks like recruitment, training, performance evaluations, scheduling, and addressing employee concerns.
  • Customer Relations: Assistant managers often interact with customers, handle complaints, and ensure a positive customer experience.
  • Operational Support: They might be involved in inventory management, maintaining store standards, ensuring safety, and contributing to the overall efficiency of the business.
  • Communication and Coordination: They act as a bridge between management and staff, relaying information, implementing procedures, and facilitating communication.

  • BPO Sales Operations Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱720,000 - ₱1,080,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...

  • BPO HRBP Manager

    3 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱1,800,000 per year

    About the job: HRBP Manager (Cebu) | Hybrid Work Setup: Hybrid (twice a week), but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints. Location: Cebu Work Schedule: Mid-shift Responsibilities:Resolution of end-user issues timely with minimal escalationsCompletion of ERP...

  • Quality Assistance Manager

    3 days ago

    Cebu City, Central Visayas, Philippines PEO Consulting Limited Full time ₱400,000 - ₱500,000 per year

    Job title: Quality Assistant Manager-Insurance-EBUWork location: CebuWork set up and schedule: Onsite and ShfitingSalary: 40k-50kHeadcount: 1Qualifications:Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level roleKnowledge of quality tools and analysisExperience in financial services (preferred)Must have an understanding of NPS...

  • BPO Product Trainer

    6 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱720,000 per year

    Lead. Inspire. Succeed — Join Our Leadership TeamWe're looking for experienced and results-driven leaders to join our growing BPO team in the Philippines. If you have a passion for developing people, driving performance, and delivering excellence, this is your chance to make an impact in a dynamic and fast-paced environment. Step into a role where...

  • BPO Team Supervisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

    Are you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsWhat You'll Do:Lead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure KPIs and SLAs are consistently met across healthcare and...

  • Shopping Assistance Specialist – BPO Account

    3 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱180,000 - ₱276,000 per year

    NOW HIRING: Customer Service Representative – Retail AccountLocation: Cebu IT ParkWork Setup: OnsiteShifting ScheduleWhat We Offer:Salary Package: ₱15,000 – ₱23,000Account Allowances (discussed during offer)Clothing & Transportation Allowances20% Night DifferentialHMO on Day 1Attendance BonusPerformance and Account IncentivesFast One-Day Hiring...

  • Corporate Trainer – BPO

    6 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to PHP34,000)Service Delivery Manager / OM - Support...

  • BPO Assistant Manager/Team Leader

    3 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    About the job Assistant Manager/Team Leader (Cebu) | OnsiteWork Setup: 100% onsite (Cebu City)Shift Schedule: 24/7; ShiftingRequirements:Minimum 1 year of leadership experienceInsurance specific experience in handling side of the business requiredPreferably P&C claimsPreferably in Personal lines claims FNOL (First Notice of Loss) or alike experience

  • Quality Assistant Manager – Healthcare

    3 days ago

    Cebu City, Central Visayas, Philippines BIITECH, LLC Full time ₱720,000 - ₱840,000 per year

    Job Title: Assistant Manager – QualityLocation: Cebu IT Park (Onsite)Schedule: ShiftingSalary: ₱60,000 – ₱70,000 basic + ₱2,000 allowanceStart Date: ImmediatelyQualifications:Bachelor's degree (4-year course).5–7 years of BPO/contact center experience.At least 1 year in the Healthcare industry.3–4 years in a leadership role (QA/Training).Strong...

  • Cebu | CSR | Healthcare Account | At least 1 year of BPO Experience

    3 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱80,000 - ₱120,000 per year

    Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu CityEmployment Type: Full-Time | On-Site | Shifting Schedule | Paid TrainingGrow your career in healthcare support.We're hiring experienced BPO professionals to assist U.S.-based healthcare providers. If you're a strong communicator with at least 1 year of BPO experience, apply now.What You'll Do:Handle...