BPO Assistant Manager/Team Leader

Operations Team Leader Cebu City | Onsite | Shifting Schedule | Night ShiftLead With Impact, Inspire GrowthWe are looking for an experienced and driven Operations Team Leader to oversee and support a team of Customer Service Representatives. In this role, you will manage daily operations, coach and develop team members, and ensure excellent service delivery...

Job OverviewWe are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...

Lead. Inspire. Succeed — Join Our Leadership TeamWe're looking for experienced and results-driven leaders to join our growing BPO team in the Philippines. If you have a passion for developing people, driving performance, and delivering excellence, this is your chance to make an impact in a dynamic and fast-paced environment. Step into a role where...

We are Planas Chuliganas, a European BPO with a 500+ strong team, expanding in Cebu  We're looking for a dynamic Team Leader who thinks outside the box and is hungry to deliver excellence. You'll report directly to the Site Director, work closely with our client, and lead a team supporting customers in chat, e-mail and a bit of voice support. What You'll...

Qualifications:At least 2 years college completed or college graduateMust have at least 2 years experience as Team leaderAt least 2 years experience handling financial accountJob Type: Full-timePay: Up to Php53,000.00 per monthBenefits:Health insuranceLife insuranceOpportunities for promotionPaid trainingPromotion to permanent employeeEducation:Bachelor's...

We're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Location: 1 NITO TOWER, Lahug Cebu | Work On-siteMain ResponsibilitiesSupervise a team of...

Non-negotiables:- At least 2 years college levelNon nego - 2 years experience as a Team Leader in BPOJob Type: Full-timePay: Up to Php45,000.00 per monthAbility to commute/relocate:Cebu: Reliably commute or planning to relocate before starting work (Required)Experience:Team Lead: 2 years (Required)Financial Account: 1 year (Required)Work Location: In person

Team Leader About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams,...

About the job: Assistant Manager/Team Leader (Cebu) | OnsiteWork Setup: 100% onsite (Cebu City)Shift Schedule: 24/7; ShiftingRequirements:Minimum 1 year of leadership experienceInsurance-specific experience in handling side of the business requiredPreferably P&C claimsPreferably in Personal lines claims FNOL (First Notice of Loss) or similar experience.

Qualifications:Bachelor's degree preferred; equivalent experience accepted.Minimum of 2 years of experience in a BPO environment, with at least 1 year in a leadership or supervisory role.Strong understanding of call center metrics such as AHT, CSAT, FCR, and QA scores.Excellent communication, coaching, and interpersonal skills.Strong problem-solving and...