doctor engagement associate manager

3 days ago

San Jose del Monte, Central Luzon, Philippines Healthway QualiMed Hospital San Jose del Monte Full time ₱900,000 - ₱1,200,000 per year

Job description:

The Doctor Engagement Associate Manager assists in achieving the SBUs targets and objectives through effective communication of ancillary services and programs with medical practitioners. He/She also gathers, validates, and reports to the Physician Engagement Director /Chief Operating Officer all feedback and information received or collected and creates an appropriate program/project to address situation.

Specific Duties & Responsibilities:

1. Primary Functions

1.1. Presents QualiMed services and promotions to medical practitioners practicing within the network

1.2. Responsible for effectively communicating new services, new product launches, promotions, campaigns, events, etc. to SBU' medical practitioners, doctors, affiliated medical doctors, clinics and other assigned institutions and units.

1.3. Recommends course of actions and/or programs based on validated feedback data and in synchronization with the Physician Engagement director to gain, build, strengthen and/or restore relationships with medical practitioners, and/or intended market to achieve sales objectives.

1.4. Ensures appropriate and timely implementation of marketing promotions, campaigns to all targeted market.

1.5. Responds to complaints, coordinates and facilitates formulation of response or action with concerned units.

1.6. Monitors, documents, investigates, resolves and reports any and all complaints/dissatisfaction related ancillary services, CCC Bundles in not more than 2 weeks from the date of the incident copy furnish the Director for Physician Engagement, Medical and Ancillary Director and Administrative and Finance Director and the concerned units/departments.

1.7. Executes "damage control" actions as required.

2. Other related tasks or functions

2.1. Responsible in periodically reviewing and analysing work flow systems to address or respond in areas of improvement or inconsistency.

2.2. Devises and designs programs to foster doctor satisfaction to induce word of mouth marketing to achieve targets.

2.3. Provides input in the development or improvement of policies and procedural guidelines.

2.4. Ensures that proper documentation is observed and implemented for all transactions.

2.5. Performs other duties and tasks as assigned by the Director for Physician Engagement/COO.

2.6. Practices /compliance with existing company rules, policies, regulations and agreements.

2.7. Practice/compliance with quality processes, procedures and 5S.

Qualifications:

  • At least three (3) years experience as Customer Care Officer, Account/Sales Executive, Relationship Officer gained from a service oriented industry, Fast Moving Consumer Goods (FMCG) FMCG, Pharmaceutical Company, Business Process Outsourcing (BPO). Experience in hospital/healthcare industry an advantage. Graduate of Psychology, Social Work, Marketing, Management or any related 4-year degree course.
  • Must have competency in Customer Service, Client Relations and Sales Management

  • Branch Service Associate

    5 days ago

    San Jose del Monte, Central Luzon, Philippines City Savings Bank Full time

    About the role As a Branch Service Associate at City Savings Bank, you will play a crucial role in providing exceptional customer service at our Del Monte Branch located in San Jose del Monte City, Bulacan. This full-time position is responsible for assisting customers with their banking needs, processing transactions, and contributing to the overall...

  • Front Desk Associate

    5 days ago

    San Jose del Monte, Central Luzon, Philippines 11SPRING Full time ₱156,000 - ₱180,000 per year

    Be part of our growing family We are looking for a Front Desk Associate to support our clinic expansions.Job Summary:Front Desk Associate is responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, inventory and order of dental supplies, and updating the daily...

  • part time college professor

    5 days ago

    San Jose del Monte, Central Luzon, Philippines COLEGIO DE SAN GABRIEL ARCANGEL Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking a part-time College Professor to join our dynamic team at Colegio de San Gabriel Arcangel in San Jose del Monte City, Bulacan. This is an exciting opportunity to contribute your expertise and share your passion for teaching in a tertiary education setting.What you'll be doingDeliver engaging and effective lectures, seminars,...

  • E-Commerce Associate

    1 week ago

    San Jose del Monte, Central Luzon, Philippines Sundust Bros Corporation Full time ₱250,000 - ₱350,000 per year

    Job Summary:The E-Commerce Associate is responsible for managing and optimizing product listings, monitoring inventory, and supporting sales and marketing efforts across online platforms such as Lazada, Shopee, Shopify, and Amazon.Key Responsibilities:Create and optimize product listings (titles, descriptions, images, keywords).Monitor stock levels and...

  • Linen, Laundry and Sewing Staff

    5 days ago

    San Jose del Monte, Central Luzon, Philippines Skyline Hospital and Medical Center Full time ₱20,000 - ₱30,000 per year

    Central Supply Aide – Linen, Laundry, and SewingRole DescriptionThis is a full-time, on-site role for a Central Supply Aide – Linen, Laundry, and Sewing at Skyline Hospital and Medical Center, located in Bulacan. The Central Supply Aide is responsible for handling hospital linens and fabric items, including scrubs used by doctors and nurses, bed linens...

  • Turnover Associate/Engineer

    1 week ago

    San Jose del Monte, Central Luzon, Philippines Schola Angelicus Inc. - Cabuyao Full time ₱180,000 - ₱270,000 per year

    JOB SUMMARY:The Turnover Associate or Engineer is responsible in the implementation of plans and programs to continuously improve unit acceptance of buyers, quantitative and qualitative. Monitor and prepare accurate reports aligned with the PMDTS Tagging. Implement activities to ensure customers delightful during unit turnover.DUTIES AND...

  • Field Sales Associate

    5 days ago

    San Jose del Monte, Central Luzon, Philippines Radiowealth Finance Company Full time ₱900,000 - ₱1,200,000 per year

    Primarily responsible for the overall sales performance of the assigned branch/s. The position is responsible for agent recruitment and development, execution of sales and marketing strategies, and planning at the branch level through effective leadership and execution skills. Is also responsible for supporting the dealers/key account relationship-building...

  • Marketing Manager

    5 days ago

    San Jose del Monte, Central Luzon, Philippines RZ Ecommerce Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the RoleWe are seeking a strategic and dynamic Marketing Manager to lead the overall marketing direction of our ecommerce and retail business. The role requires a visionary leader who can develop strategies that strengthen our market presence, build high-impact partnerships, and deliver sustainable business growth.The Marketing Manager will be...

  • Guest Experience Manager

    7 days ago

    San Jose del Monte, Central Luzon, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱900,000 - ₱1,200,000 per year

    BASE OFFICE: FORD COMMONWEALTHEnsures all customer facing staff display high level of customer engagementProvide coaching to various role holders on process adherenceAssist staff in root cause analysis of different parametersEnsures customer satisfaction scores are tracked by all relevant manpowerAssists Service Manager in target setting for workshopConduct...

  • Company Driver

    5 days ago

    San Jose del Monte, Central Luzon, Philippines Skyline Hospital and Medical Center Full time ₱200,000 - ₱300,000 per year

    Company DriverRole DescriptionThis is a full-time, on-site role for Driver at Skyline Hospital and Medical Center located in Bulacan. Drivers perform duties and coordinate and update to the **Head of Safety and Security / Facilities and Premises**.Qualifications-Assist and facilitate the parking of patients' and doctors' vehicles within the hospital...