Director of Operations
5 hours ago
What You'll Do (Key Responsibilities):
1. Strategic Supply Chain Leadership:
- Develop and execute the overall operations strategy, setting clear goals and KPIs for procurement, warehousing, and logistics.
- Partner with the CEO and other department heads to ensure operational capabilities align with company-wide sales and financial targets.
- Drive a culture of continuous improvement, identifying and implementing process enhancements to reduce costs, improve quality, and increase speed.
- Manage the end-to-end operations budget, ensuring fiscal responsibility and maximizing the return on investment.
2. Procurement & Inventory Management:
- Provide strategic oversight to the Head of Procurement to ensure optimal inventory levels across all product categories.
- Develop strategies to improve inventory turnover, minimize stockouts, and reduce carrying costs.
- Foster strong relationships with key suppliers to improve lead times, costs, and quality.
3. Warehouse Operations:
- Lead the Warehouse Manager to achieve excellence in all aspects of warehousing, including receiving, storage, picking, packing, and shipping.
- Ensure a culture of safety and compliance, implementing best practices to create a secure work environment.
- Champion the effective use of our Warehouse Management System (WMS) to drive accuracy and efficiency.
4. Logistics & Fleet Management:
- Oversee the Logistics & Fleet Manager to run a cost-effective and reliable in-house delivery operation.
- Optimize delivery routes, schedules, and fleet utilization to ensure timely and accurate customer deliveries.
- Set and monitor standards for driver performance and customer service in last-mile delivery, recognizing that our drivers are a key face of our brand.
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