Sales Specialist
2 days ago
Job Requirements:
- Respond promptly to inbound inquiries via phone, email, chat, and web forms
- Qualify leads and assess customer requirements for freight, warehousing, or supply chain services
- Provide accurate quotes and service information based on company capabilities
- Collaborate with operations and account management teams to ensure smooth service delivery
- Follow up with prospects to nurture relationships and close deals
- Identify upselling or cross-selling opportunities within inbound inquiries
- Stay updated on logistics trends, pricing models, and service offerings
- Understand customer needs and provide technical expertise and solutions to address their requirements
- Build and maintain network to identify and develop potential business opportunities.
- Support the marketing team and actively participate in company marketing initiatives to contribute to brand awareness, client engagement, and promotional campaigns.
- Perform ad hoc tasks as assigned to support the company's operational and strategic needs.
Job Qualifications:
- Bachelor's degree in Marketing, Business Administration, Customs Administration Logistics, or related field.
- 3 to 5 years of experience in inbound sales, preferably in freight forwarding, custom brokerage, or logistics industry.
- Strong understanding of international/local shipping, customs procedures, and Philippine logistics regulations.
- Excellent negotiation, and project management skills.
- Acts with initiative and responsibility, approaching challenges with an owner's mindset.
Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM Tools
- Strong organizational and time-management abilities.
- Excellent communication and interpersonal skills.
- Good command of the English language, both oral and written, with the ability to convey information clearly and professionally to clients.
- Proficient in social media management and the use of digital marketing tools for brand engagement and promotion.
- High level of integrity and professionalism.
- Customer-focused.
- Resourceful, creative, detail-oriented, and organized, with the ability to meet deadlines efficiently.
- Innovative mindset and a passion for continuous learning.
- Adaptable and quick to learn new approach to improving tasks.
- Collaborative team player with a positive and proactive attitude towards internal and its community.
- Reliable, trustworthy, and able to work under minimal supervision.
Job Type: Full-time
Work Location: In person
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