E-Commerce Specialist

E-commerce Specialist

Job Summary:

We are looking for a highly motivated and experienced E-commerce Specialist to manage and grow our online presence across various platforms. The ideal candidate will have a strong understanding of e-commerce operations, digital marketing, and social media management, with specific experience in platforms such as Shopee, TikTok, and others.

Responsibilities:

• Platform Management:

• Manage and optimize our presence on Shopee, TikTok Shop, and other relevant e-commerce platforms.

• Ensure product listings are accurate, up-to-date, and visually appealing.

• Monitor and analyze platform performance, identifying areas for improvement.

• Social Media Management:

• Develop and implement social media strategies to drive traffic and sales.

• Create engaging content for various social media platforms, including TikTok, Facebook, Instagram, etc.

• Manage social media advertising campaigns and track performance.

• Digital Marketing:

• Assist in the development and execution of digital marketing campaigns, including SEO, SEM, and email marketing.

• Analyze campaign performance and provide recommendations for optimization.

• Customer Service:

• Monitor and respond to customer inquiries and feedback on e-commerce platforms and social media channels.

• Ensure a high level of customer satisfaction through timely and effective communication.

• Inventory Management:

• Monitor inventory levels and coordinate with the supply chain team to ensure adequate stock levels.

• Manage product listings and update inventory information as needed.

• Data Analysis and Reporting:

• Analyze sales data and provide regular reports on e-commerce performance.

• Identify trends and opportunities for growth.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.

• Proven experience in e-commerce management, with specific experience on Shopee, TikTok Shop, and other relevant platforms.

• Strong understanding of social media marketing and digital advertising.

• Excellent communication, organizational, and problem-solving skills.

• Proficiency in Microsoft Office Suite and e-commerce analytics tools.

• Ability to work independently and as part of a team in a fast-paced environment.

Bonus Points:

• Experience with graphic design and video editing.

• Knowledge of local e-commerce trends and consumer behavior.

Job Type: Full-time

Work Location: In person