Training Staff

2 hours ago

Pasay, National Capital Region, Philippines YTO EXPRESS Full time ₱1,500,000 - ₱3,000,000 per year

Collaborate with Operations, Safety, HR, and QA teams to ensure training aligns with company policies and regulatory

requirements

Facilitate engaging classroom, virtual, and on-the-job training sessions for new and existing employees.

Conduct operational skills training, including scanning procedures, route optimization, package handling, safety protocols,

and customer interaction standards.

Support new depot or route launches by training staff on processes, systems, and workflows

Performance Coaching & Support

Assess employee performance during and after training to ensure competence.

Provide coaching, feedback, and follow-up support to couriers and warehouse associates.

Identify individual or team skill gaps and recommend targeted training interventions.

Compliance & Safety

Deliver mandatory safety training (e.g., manual handling, driving best practices, workplace safety procedures).

Ensure all staff are trained on company compliance standards, security protocols, and regulatory requirements (e.g.,

dangerous goods handling, scanning compliance).

Monitoring & Reporting

Track training attendance, completion, assessment scores, and employee progress.

Maintain accurate records in the LMS or training database.

Generate reports and provide recommendations for improving training effectiveness.

Cross-Functional Collaboration

Work closely with Operations Supervisors, Hub/Depot Managers, Fleet, QA, and HR to understand skill needs and

performance issues.

Participate in audits, process improvement projects, and new system rollouts from a training perspective.

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    3 minutes ago

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