Local account | Same day Job offer | Up to 25,000 pesos

1 day ago

Talisay City, Central Visayas, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱25,000 per year

About the role

We have an exciting opportunity for a Local Account Representative to join our dynamic team at ALL ASIA MANPOWER SERVICES, INC.'. As a Customer Service - Call Centre professional, you will play a crucial role in providing exceptional support and assistance to our valued customers. This is a full-time position based in Talisay City Cebu.

What you'll be doing

  1. Handling inbound customer inquiries and requests via phone, email, and chat
  2. Resolving customer issues and concerns in a timely and professional manner
  3. Providing accurate information and guidance to customers on our products and services
  4. Documenting customer interactions and maintaining detailed records
  5. Identifying opportunities to improve customer experience and suggesting process improvements
  6. Collaborating with cross-functional teams to ensure seamless customer service delivery

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably in the same industry
  2. Strong communication and interpersonal skills, with the ability to build rapport with customers
  3. Excellent problem-solving and critical thinking skills to effectively handle customer inquiries
  4. Proficiency in both written and verbal English, with the ability to communicate clearly and effectively
  5. Ability to work in a fast-paced environment and adapt to changing priorities
  6. Commitment to providing exceptional customer service and a genuine passion for helping others

What we offer

At ALL ASIA MANPOWER SERVICES, INC.', we are committed to providing a supportive and inclusive work environment that empowers our employees to thrive. In addition to a competitive salary of up to 25,000 pesos, we offer a range of benefits and perks, including:

  1. Opportunities for career advancement and professional development
  2. Comprehensive health and wellness benefits
  3. Generous paid time off and flexible work arrangements
  4. Team-building activities and social events

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