Branch Service Associate

6 days ago

Iriga City, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

We are seeking a talented and customer-focused Branch Service Associate to join our Iriga Branch team at City Savings Bank. In this full-time role, you will play a crucial part in delivering exceptional banking services to our valued customers in the Ortigas, Pasig area. This position offers the opportunity to build a rewarding career in the dynamic banking industry.

What you'll be doing

  • Provide friendly and efficient customer service at the branch counter, handling a variety of banking transactions such as deposits, withdrawals, and account inquiries
  • Assist customers with account openings, closures, and other service requests
  • Accurately process cash and non-cash transactions while adhering to banking procedures and security protocols
  • Cross-sell bank products and services to meet customer needs and support the branch's business development goals
  • Maintain detailed records and documentation related to customer interactions and transactions
  • Contribute to a positive branch environment by supporting a collaborative team culture
  • Stay up-to-date with banking regulations, policies, and procedures to ensure compliance

What we're looking for

  • Strong interpersonal and communication skills, with the ability to interact with customers of diverse backgrounds
  • Excellent numeracy skills and attention to detail to ensure accurate handling of financial transactions
  • Proficient in using computer systems and basic software applications
  • Flexible and adaptable, able to work in a fast-paced environment and handle multiple tasks simultaneously
  • A commitment to providing exceptional customer service and a genuine desire to contribute to the success of the bank
  • A graduate of any business course or equivalent
  • Fresh graduates are welcome to apply.

What we offer

At City Savings Bank, we are dedicated to supporting the personal and professional growth of our employees. Some of the key benefits of working with us include:

  • Competitive salary and performance-based bonuses
  • Comprehensive health and life insurance coverage
  • Opportunities for career advancement and skills development
  • A collaborative and inclusive work environment that values employee well-being

About us

City Savings Bank is a leading financial institution in the Philippines, serving communities across the country with a wide range of banking products and services. Established in 1982, we have a strong reputation for financial stability, innovative solutions, and a customer-centric approach. Our mission is to empower individuals, families, and businesses to achieve their financial goals and contribute to the economic growth of the regions we serve.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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