Branch Service Associate
6 days ago
Join the dynamic team at City Savings Bank as a Branch Service Associate in our Gapan Branch. This full-time role will see you play a crucial customer-facing part in delivering exceptional service to our valued clients. You will be responsible for providing personalized support and guidance to help meet our customers' diverse financial needs.
What you'll be doing
- Provide outstanding customer service by actively listening to customer inquiries and concerns, and offering tailored solutions
- Process a variety of banking transactions including deposits, withdrawals, and account maintenance
- Assist customers with account openings, loan applications, and other banking services
- Maintain accurate and up-to-date records of all customer interactions and transactions
- Stay informed of the bank's products, services, and policies to effectively address customer needs
- Work collaboratively with the branch team to achieve sales and service targets
What we're looking for:
- College graduate of any business course
- Superior customer service orientation
- Excellent interpersonal skills
- Good oral and written communication skills with proficiency in the local dialect
- Preferably fresh graduates who wanted to start their career in the banking industry
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