Salesforce Admin

4 days ago

Manila, National Capital Region, Philippines Meetyourva Full time ₱900,000 - ₱1,200,000 per year
About the Role

We are looking for a detail-oriented and dependable Virtual Assistant – Salesforce & Data Support to join our team. In this role, you will handle high-volume, routine operational tasks across platforms such as Affino, Salesforce, Pardot (Account Engagement), and related systems.

Your accuracy and consistency will play a critical role in ensuring data integrity and smooth day-to-day operations. By taking ownership of these essential tasks, you will enable our Salesforce Administrator to focus on strategic improvements such as automation, workflows, and reporting.


Key Responsibilities

Affino Platform

  • Create and maintain Contact records & Contact Lists
  • Configure Subscriptions and Subscription Plans
  • Update and organise internal documentation (pricing, SOPs)

Salesforce & Pardot (Account Engagement)

  • Merge duplicate Contacts, Leads, and Accounts to ensure CRM hygiene
  • Identify & resolve duplicate records in Pardot lists/campaigns
  • Process unsubscribe/opt-out requests via email or EPCs
  • Set up new users and assign appropriate profiles/permission sets
  • Assist with Lead Assignment and Automation Rules
  • Triage and resolve basic Salesforce support tickets
  • Conduct data research, cleansing, and enrichment
  • Build segmentation lists for marketing campaigns

Data Management & Projects

  • Import/export data (CSV, Data Loader) across Affino, Swoogo, Salesforce, and Pardot
  • Support ad-hoc data projects (uploads, downloads, quality checks)
  • Maintain and update runbooks, SOPs, and user guides

Qualifications & Skills
  • CRM Literacy: Comfortable using web-based platforms; Salesforce experience preferred
  • Data Accuracy: Strong skills in data entry, list management, and imports/exports
  • Technical Proficiency: Skilled in Microsoft Excel and Microsoft Office Suite
  • Attention to Detail: Able to follow processes meticulously and maintain data hygiene
  • Dependability: Self-motivated, reliable, and proactive with a "get it done" mindset
  • Communication: Strong written and verbal communication skills
  • Adaptability: Quick learner, eager to pick up new tools, ask questions, and apply feedback

Application Requirement

To apply for this role, please complete the following TestGorilla assessment:

Take the Assessment Here

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