
Order Management Asistant
3 days ago
Key Responsibilities
Sales Order Management
• Review purchase orders received from Sales.
• Create sales orders in SAP with high level of efficiency and accuracy.
• Create loan orders (or borrowed stocks) related Sales and Marketing requests for upcoming
partnerships, promotions, events or activities.
• Ensure customers receive the correct products at the correct location and time, in close coordination
with Warehouse and Distribution Specialist/Officer/Manager.
• Monitor open sales orders regularly – ensuring orders are served within the acceptable timeframe.
•Coordinate with Product Manager on stock availability (in cases of short-served or unforeseen
demand).
Returns Management
• Review reported returns from deliveries by 3PL (i.e. backload or refusal).
• Create return orders in SAP with high level of efficiency and accuracy, whenever needed.
• Monitor open return orders in SAP and coordinate regularly with stakeholders for timely receipt in
warehouse and in system.
Customer Service
• Coordinate closely with Sales on specific delivery requirements of sales orders and ensure the same is
coordinated to Warehouse and Distribution Specialist/Officer/Manager for proper execution.
• Coordinate with Marketing on demo, sample, or GWP inventories which are needed for events,
promotions, and partnerships.
• Coordinate with Finance on any orders that need price revisions.
• Coordinate with Service Department and/or Compliance Manager on replacement orders, field tests,
laboratory testing requirements for timely order creation and receipt.
Qualifications, Experience, and Competencies
• Graduate of at least a vocational degree course
Classified as Internal
• At least 1 year of related experience in Sales Operations, Sales Order Management, Logistics, or Data
Entry
• Knowledge in SAP is a plus
• Well-versed in the use of Microsoft Office and the internet
• Team player and can work with a diverse group of people
• Able to work in a fast-paced environment
Willing to attend On-site interview
Can Start ASAP
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