Order Management Asistant

3 days ago


Ortigas Metro Manila, Philippines SPD Jobs, Inc. Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities

Sales Order Management


• Review purchase orders received from Sales.


• Create sales orders in SAP with high level of efficiency and accuracy.


• Create loan orders (or borrowed stocks) related Sales and Marketing requests for upcoming

partnerships, promotions, events or activities.


• Ensure customers receive the correct products at the correct location and time, in close coordination

with Warehouse and Distribution Specialist/Officer/Manager.


• Monitor open sales orders regularly – ensuring orders are served within the acceptable timeframe.


•Coordinate with Product Manager on stock availability (in cases of short-served or unforeseen

demand).

Returns Management


• Review reported returns from deliveries by 3PL (i.e. backload or refusal).


• Create return orders in SAP with high level of efficiency and accuracy, whenever needed.


• Monitor open return orders in SAP and coordinate regularly with stakeholders for timely receipt in

warehouse and in system.

Customer Service


• Coordinate closely with Sales on specific delivery requirements of sales orders and ensure the same is

coordinated to Warehouse and Distribution Specialist/Officer/Manager for proper execution.


• Coordinate with Marketing on demo, sample, or GWP inventories which are needed for events,

promotions, and partnerships.


• Coordinate with Finance on any orders that need price revisions.


• Coordinate with Service Department and/or Compliance Manager on replacement orders, field tests,

laboratory testing requirements for timely order creation and receipt.

Qualifications, Experience, and Competencies


• Graduate of at least a vocational degree course

Classified as Internal


• At least 1 year of related experience in Sales Operations, Sales Order Management, Logistics, or Data

Entry


• Knowledge in SAP is a plus


• Well-versed in the use of Microsoft Office and the internet


• Team player and can work with a diverse group of people


• Able to work in a fast-paced environment

Willing to attend On-site interview

Can Start ASAP


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