Operations Associate

Drive Operational Excellence as aOperations Associate (Competitive Pay & Flextime)

• Location: Taguig, Bonifacio Global City
• Role: Operations Associate
• Schedule: Day Shift, Monday to Friday
• Status: Urgent Hiring

Are you a meticulously organized, data-savvy operations professional ready to streamline core business processes for a leading IT firm? Join DFNN Inc. as an Operations Associate, where you will be instrumental in ensuring the efficiency and integrity of our project delivery and administrative functions, supported by a competitive package and a flexible hybrid work environment.

Own the Process, Optimize the Performance

• About Us: For over two decades, DFNN Inc. has been a cornerstone of the Philippine IT landscape, acting as a crucial systems integrator and solutions provider. We are trusted by high-stakes clients like the Philippine Charity Sweepstakes Office (PCSO), government agencies, top financial institutions, and major corporations to deliver robust and innovative digital solutions. Our operations team is the backbone that allows our technical and sales teams to succeed seamlessly.
• The Role & Impact: As our dedicated Midlevel Operations Associate, you will be a central figure in our logistics and administrative lifecycle. You will not just manage tasks; you will own the process integrity, turning complex operational data into actionable insights that drive company-wide efficiency and successful project completion.

What You'll Be Doing

• Process Optimization & Documentation: Analyze existing operational workflows (e.g., project initiation, resource allocation, procurement) and propose/document improvements to enhance speed, accuracy, and compliance.
• Project Governance Support: Serve as the logistics/project management support, ensuring timely submission of status reports, monitoring budgetary compliance, and escalating critical issues to management.
• Data & Reporting Management: Maintain and manage internal operational databases and tools. Create regular, detailed reports for executive review.
• Administrative Coordination: Act as the operational liaison between cross-functional teams (Sales, Finance, IT) to ensure smooth handover and execution of contracts and deliverables.
• Vendor/Supplier Management: Assist in the operational aspects of vendor management, including contract filing, tracking service level agreements (SLAs), and coordinating payments with the Finance department.

What We Offer You

• Competitive Compensation: A strong, competitive base salary commensurate with your experience level.
• Optimal Work-Life Integration: Enjoy a flextime setup, maintaining both connection and flexibility.
• Stability & Prestige: Work for a respected, publicly-listed company (DFNN) with a history of national-level project success and major institutional clients, ensuring career stability.
• Modern Workspace: Be based in our comfortable, modern Taguig office space, fostering a collaborative and professional environment.

What You'll Need to Succeed

• Experience: 3 to 5 years of demonstrable, successful experience in an Operations or similar administrative/coordination role, preferably within the IT/Software industry.
• Education: Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, or a related field.
• Technical Proficiency: Knowledge of MS Office Suite, especially Excel (e.g., pivot tables, VLOOKUP, complex formulas for reporting).
• Mindset: Exceptional organizational skills, high attention to detail, and a problem-solving orientation. Must be proactive in identifying bottlenecks and proposing systematic solutions.
• Communication: Excellent written and verbal communication skills for clear documentation and reporting to both technical and non-technical stakeholders.

Are you ready to be the engine that powers our national digital transformation initiatives?

• Click "Apply Now" and help us maintain the operational excellence our clients trust.
• Our hiring team is eagerly anticipating your application and experience Join DFNN Inc. and help us build the digital future of the Philippines

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