Key Account Management

2 days ago

General Santos, Soccsksargen, Philippines Optimum Info Solution Phils. Full time ₱264,000 per year

. Relationship Management: Serve as the primary point of contact for a portfolio of merchant partners. Build and maintain strong, long-lasting relationships by understanding their business needs and challenges.

  1. Business Growth: Work with partners to identify and implement strategies that increase their sales, improve their operational efficiency, and enhance their customer satisfaction on our platform.

  2. Performance Analysis: Analyze data to track the performance of your accounts. Use these insights to create and present business reviews, sharing actionable recommendations with partners.

  3. Operational Excellence: Collaborate with internal teams, including marketing, operations, and product, to ensure a seamless experience for your partners. Help resolve any issues or escalations quickly and effectively.

  4. Market Intelligence: Stay on top of industry trends, competitor activities, and new product offerings. Use this knowledge to advise partners and inform our internal strategy.

What We're Looking For

  1. Experience: Experience in account management, sales, or a similar client-facing role, preferably within the tech, food & beverage, or e-commerce industries.
  2. Data Analysis: Comfortable using data to drive decisions. You should be able to interpret performance metrics and translate them into clear, actionable insights. Use data to create business reviews, demonstrate the value your company provides, and identify opportunities for growth within the account.
  3. Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and influence stakeholders at all levels.
  4. Problem-Solver: A proactive and resourceful individual who thrives on finding solutions to complex problems.
  5. Experience with Customer Relationship Management (CRM) platforms like Salesforce.

Job Type: Full-time

Pay: From Php22,000.00 per month

Work Location: In person

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