Enrollment Specialist
1 week ago
Job Summary
The Enrollments Specialist and Customer Service Representative plays a key role in ensuring patients, healthcare providers, and partners receive accurate, timely, and compassionate support related to pharmaceutical delivery services. This role is responsible for enrolling patients into prescription delivery programs, verifying eligibility, coordinating with pharmacies, and providing excellent customer service to ensure a seamless end-to-end experience.
Key Responsibilities
Enrollment & Processing:
- Facilitate the enrollment of patients into pharmaceutical delivery programs, ensuring accuracy and compliance with regulatory and company standards.
- Collect, verify, and input patient information, insurance details, and prescription data into the system.
- Coordinate with healthcare providers and pharmacies to confirm prescription validity, coverage, and fulfillment eligibility.
- Ensure timely processing of enrollment requests to avoid delays in medication delivery.
Customer Service
- Handle inbound and outbound calls, emails, or chats from patients, caregivers, and healthcare professionals regarding enrollment, order status, delivery timelines, and program information.
- Provide clear and empathetic explanations regarding program benefits, eligibility requirements, and next steps.
Qualifications:
- Nursing graduate required; nursing license preferred but not required.
- with VA or BPO experience
- Good communication skills with the ability to explain medical terms in a clear and empathetic manner.
- Detail-oriented with data entry, documentation, and organizational skills.
- Open to graveyard shift and office work in Ma-a, Davao City.
What We Offer:
- A supportive work environment focused on growth and development.
- Opportunities for career advancement within the company.
- Comprehensive training to ensure your success.
- Company events like the Sportsfest, tokens, and etc.
About us:
Sixeleven Global Services is a Filipino-owned, Davao-Based, solution-oriented contact center designed to provide quality services in Sales, Marketing and Customer Support.
We started in 2005 with only 20 seats. We have now grown to over 5,000 seats currently Our yearly growth and success is a testament to our drive and capability to guarantee that client goals are met.
We believe in more than just hiring; we focus on nurturing our team members to grow in their areas of influence. With a strong foundation of job stability and clear paths for career advancement, we pride ourselves on creating a unique environment where you will feel to be part of a team and not just an employee. Here, you will experience a sense of belonging and a commitment to your professional development.
Come and join our success
Job Type: Full-time
Pay: Php25,000.00 per month
Benefits:
- Company events
- Health insurance
- On-site parking
- Paid training
- Pay raise
Work Location: In person
-
Credentialing Specialist
6 days ago
Davao City, Davao, Philippines Connext Full time ₱350,000 - ₱550,000 per yearConnext Global Solutionsis a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for aCredentialing Specialistwho will be working with Connext's Client in the...
-
Marketing Specialists
4 days ago
Davao City, Davao, Philippines SixEleven Full time ₱1,200,000 - ₱2,400,000 per yearJob Position: Marketing SpecialistPosition OverviewThe Marketing Manager will plan, implement, and optimize campaigns to build brand awareness, generate leads, and support enrollment growth for Bright Star Kids Academy and Next Gen ABA. The role manages digital channels, creative assets, and brand messaging across all platforms.Key ResponsibilitiesMarketing...
-
Senior Medical Claims Specialist
4 days ago
Davao City, Davao, Philippines Connext Global Solutions Inc Full time ₱900,000 - ₱1,200,000 per yearConnext Global Solutions is a team of business process outsourcing experts and innovators, trusted by world-class companies across industries such as Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Senior Medical Claims Resolution Specialist to join our growing team and...
-
Customer Service Representative
6 days ago
Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time ₱150,000 - ₱300,000 per yearSixeleven Global Services & Solutions, Inc. is hiring a Full time Customer Service Representative role in Bugac, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthJob Summary-The Enrollments Specialist and Customer Service...
-
HR Admin Specialist
2 weeks ago
Davao City, Davao, Philippines Sharesource Full time ₱450,000 - ₱750,000 per yearAbout Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.Ready to make an impact...
-
HR & Admin Specialist
2 weeks ago
Davao City, Davao, Philippines Sharesource Full time ₱900,000 - ₱1,200,000 per yearAbout SharesourceWe are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.Ready to make an impact...
-
HR & Admin Specialist
2 weeks ago
Davao City, Davao, Philippines ShareSource Full time ₱900,000 - ₱1,200,000 per yearAbout Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. Ready to make an impact...
-
HR & Admin Specialist
2 weeks ago
Davao City, Davao, Philippines ShareSource Australia Full time ₱1,200,000 - ₱2,400,000 per yearAbout Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. Ready to make an impact...
-
Customer Support Associate
1 week ago
Davao City, Davao, Philippines Acquire Intelligence Full time ₱80,000 - ₱120,000 per yearWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAs Customer Support Associate, you'll Support the company to develop and maintain business by providing customers with...
-
Davao City, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJob Summary- The Enrollments Specialist and Customer Service Representative plays a key role in ensuring patients, healthcare providers, and partners receive accurate, timely, and compassionate support related to pharmaceutical delivery services. This role is responsible for enrolling patients into prescription delivery programs, verifying eligibility,...
-
Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJob Summary- The Enrollments Specialist and Customer Service Representative plays a key role in ensuring patients, healthcare providers, and partners receive accurate, timely, and compassionate support related to pharmaceutical delivery services. This role is responsible for enrolling patients into prescription delivery programs, verifying eligibility,...
-
Cebu City, Central Visayas, Philippines Helpware Full timeJob Summary:We are seeking an organized and proactive Outbound Enrollment Specialist to support a targeted compliance project focused on collecting HIPAA authorization forms from existing patients. This role involves outbound communication with patients who have caregivers listed as account managers but lack the required authorization documentation. Your...
-
Debt Resolution Specialist
2 weeks ago
Davao City, Philippines FTO Full timeOverview The Debt Resolution Specialist is responsible for engaging with individuals who are experiencing financial stress due to outstanding debts. This role focuses on building trust, conducting discovery conversations, and prequalifying potential clients for debt relief programs. The Specialist provides education about available financial/legal solutions...
-
Billing and Enrollment Manager
2 weeks ago
Makati City, National Capital Region, Philippines InLife Health Care Full time ₱1,200,000 - ₱2,400,000 per yearJOB PURPOSEThe Billing and Enrollment Manager manages the departmental objectives, including people management and budget so that effective and efficient services is provided to both internal and external customers as far Benefit Plan Set-up, Activation of Membership, Generation of Billing Statements and Release of Enrollment Cards and Kits are concerned.JOB...
-
Cebu City, Philippines Synchrony Full timeJob Description This role reports to the SVP, Operations, with a dotted line to the VP, Inside Sales, and offers an exciting opportunity to lead a remote, high-impact team of Inside Sales Practice Development Specialists and Enrollment Members. You’ll drive the enrollment of new practices and accelerate purchase volume growth across diverse specialties. As...
-
Cebu City, Central Visayas, Philippines Synchrony Full time ₱1,500,000 - ₱3,000,000 per yearJob Description:Role Summary/Purpose: This role reports to the SVP, Operations, with a dotted line to the VP, Inside Sales, and offers an exciting opportunity to lead a remote, high-impact team of Inside Sales Practice Development Specialists and Enrollment Members. You'll drive the enrollment of new practices and accelerate purchase volume growth across...
-
Cebu City, Central Visayas, Philippines Synchrony Full time ₱120,000 - ₱130,000 per yearJOB_POSTING Job DescriptionRole Summary/Purpose:This role reports to the SVP, Operations, with a dotted line to the VP, Inside Sales, and offers an exciting opportunity to lead a remote, high-impact team of Inside Sales Practice Development Specialists and Enrollment Members. You'll drive the enrollment of new practices and accelerate purchase volume growth...
-
US Insurance Specialist
3 weeks ago
Davao City, Philippines Enzo Full timeJoin to apply for the US Insurance Specialist role at Enzo The US Property & Casualty Insurance Specialist is an entry-level role that supports Account Managers and Producers with various administrative tasks related to insurance processing and client servicing. Essential Duties and Responsibilities: Assist with processing: Certificates of Insurance...
-
Tax Specialist
2 weeks ago
Cebu City, Philippines Iresponse Business Solutions Inc. Full timeJob Description: We are seeking a motivated and experienced professional to join our team as a Tax Specialist . This role is designed for a team member who will pursue Enrolled Agent (EA) Certification and lead a pod specializing in tax-related services. The Tax Specialist will oversee the performance and development of the pod, ensuring accuracy,...