CSR - Retention Specialist / Sales Representative for Telco Account

1 hour ago

Makati City, National Capital Region, Philippines OAMPI Inc. Full time ₱28,800 per year

Retention Specialists — Telco firm

Earn up Php 28,000 for this position

19/F Robinsons Summit Center, Ayala Avenue, Makati, PH

QUALIFICATIONS

  • At least 1 year of BPO experience as Sales Representative or Retention Specialist

  • Experience in taking inbound and outbound calls

  • Good technical skills—able to comfortably navigate through smartphone and desktop applications
  • Excellent written and spoken English communication skills
  • A critical thinker with good analytical skills and attention to detail
  • Flexible and able to work in a fast-paced, team-oriented environment
  • Effective organizational and time management skills
  • Willing to work on-site in Makati
RESPONSIBILITIES
  • Assist customers via phone/live chat/email in clear and concise written English
  • Improve the quality of customer interactions daily
  • Have fun and work effectively with a team of awesome people
  • Able to work independently with minimal supervision

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