Retention Specialist

Your Daily Tasks:Retain canceling customers and win back lapsed customersServe as a key member of the retention team and meet retention targetsBuild empathy-driven, rapport-rich conversations to encourage customer loyaltyProvide inbound and outbound customer support via email, phone, and live chatResolve a wide range of customer issues, from assigning...

Join the team powering London's best home cleaning experience Our client is London's leading platform for home cleaning and domestic services, connecting thousands of customers with vetted cleaners and tradespeople since 2014. Renowned for quality, convenience, and trust, they make housework seamless with online booking, cashless payments, and 5-star vetted...

Join the team powering London's best home cleaning experience Our client is London's leading platform for home cleaning and domestic services, connecting thousands of customers with vetted cleaners and tradespeople since 2014. Renowned for quality, convenience, and trust, they make housework seamless with online booking, cashless payments, and 5-star vetted...

Manage Collections and Follow-Up CallsInitiate and manage collection calls to non-paying customers.Follow up persistently to resolve outstanding payment issues.Maintain detailed records of communication and agreements, ensuring compliance with company policies.Address Cancellation ConcernsEngage directly with customers expressing cancellation concerns.Offer...

Build Lasting Connections, Drive Client SuccessTake on a role where relationships and results converge. Here, you'll help clients continue their journey with us while uncovering new growth opportunities. This is your chance to expand your expertise in customer success and renewals, gaining international exposure while making an impact in the SaaS industry....

Build Lasting Connections, Drive Client SuccessTake on a role where relationships and results converge. Here, you'll help clients continue their journey with us while uncovering new growth opportunities. This is your chance to expand your expertise in customer success and renewals, gaining international exposure while making an impact in the SaaS industry....

Build Lasting Connections, Drive Client SuccessTake on a role where relationships and results converge. Here, you'll help clients continue their journey with us while uncovering new growth opportunities. This is your chance to expand your expertise in customer success and renewals, gaining international exposure while making an impact in the SaaS industry....

About the role Yinshan Lending Inc. is seeking Payroll Specialist to join our growing team in Makati City, Metro Manila. As a full-time employee, you will play a crucial role in designing, implementing, and administering the company's payroll compensation and benefits programs to attract, retain, and motivate our talented workforce.What you'll be...

The Sales Business to Business (B2B) Specialist is responsible for creating, executing, and managine nationwide partnership programs that drive significant B2B sales volume. This position is focused on identifying and acquiring key corporate accounts (e.g., supermarkets, hotels, restaurants) and building long-term, profitable relationships.Key...

Manage the end-to-end recruitment process, from sourcing to onboarding.Develop and implement effective hiring strategies to attract top talent.Managing recruitment reports including the viewed resume, candidates' status and successfully onboarded.Serve as the point of contact for employee concerns, grievances, and disputes.Mediate conflicts and facilitate...