Customer Service Associate
6 days ago
We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives. The role involves assisting customers via phone, email, or chat, resolving inquiries, and ensuring a positive customer experience. Fresh graduates are welcome comprehensive training will be provided.
Key Responsibilities:
· Handle customer inquiries promptly and professionally
· Resolve customer concerns with empathy and efficiency
· Adhere to company policies, procedures, and quality standards
· Work collaboratively with the team to meet performance targets
Qualifications:
· Fresh graduates are encouraged to apply
· High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum)
· Good communication skills in English (oral and written)
· Basic computer and typing skills
· Positive attitude and willingness to learn
· Amenable to shifting schedules, weekends, and holidays
· Willing to work onsite in Cagayan de Oro
Benefits:
· Competitive salary package
· Paid training
· Career advancement opportunities
· Health and wellness benefits
· Supportive work environment
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