e-commerce officer

2 days ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

JOIN OUR TALENT COMMUNITY

There's a whole world of opportunities in front of you.

Our Purpose

We are an FMCG, in the business of personal care and retail vanity products. Our company is the product of a passionate desire to bring quality, affordable skin care solutions to everyone. We combine passion with science and in-depth analytics to bring products to market that people can feel and see the difference.

A World of Opportunities

Our Professionals in our talent community share the same passion for excellence and thrives well with these qualities:

  • Goal driven mindset;
  • Firm understanding of business and economics to develop strategies and grow the business;
  • Strong creative and problem-solving skills;
  • Strong management and leadership skills: able to get the best of people and inspire them to follow
  • Excellent communication skills: can interact with different organizational levels;
  • Learning attitude: to keep up with the digital transformation of the organization.

What's in it for you?

  • Play a key role in regulating online sales and managing business' digital platforms;
  • Champion the implementation of digital marketing strategies to attract customers and drive sales;
  • Fill in the gap between the product and the market through insightful market and competitive research;
  • Develop and utilize your expertise as we gear towards digital transformation;
  • Maximize career growth opportunities within the organization.

Professional Experience and Required Qualifications:

  1. Candidates must have a bachelor's degree in Marketing, Business Management and other similar courses;
  2. With at least 5 years of related experience in managing e-commerce platforms. Background in the Consumer Goods industry is an advantage;
  3. Proven experience in digital marketing strategies, including SEO, SEM, social media marketing, and email marketing.
  4. Demonstrates critical thinking, problem-solving and customer service skills;
  5. Has a working knowledge of Microsoft Office 365 Applications with good communication skills.

Essential Job Functions:

  1. Creating and optimizing product listings on e-commerce platforms, ensuring accurate product descriptions, pricing, and inventory levels.
  2. Implementing digital marketing strategies to attract customers and drive sales, including social media marketing, email campaigns, and SEO.
  3. Processing customer orders efficiently, coordinating with the warehouse or fulfillment center, and ensuring timely delivery.
  4. Responding to customer inquiries and resolving issues promptly, providing excellent customer support through various channels (email, chat, phone).
  5. Tracking key performance indicators (KPIs) such as sales, website traffic, and customer engagement to identify trends and optimize strategies.

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