B2B Collections Supervisor

2 days ago

Pasay, National Capital Region, Philippines Conduent Full time ₱900,000 - ₱1,200,000 per year
  • Supervises the day-to-day activity.
  • Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
  • Facilitates resolutions to an assortment of problems and escalations that are moderately complex in scope.
  • Ensures all service levels are met per client expectations.
  • Ensures appropriate staffing levels and facilitates allocation of work
  • Contributes to business growth and efficiencies.
  • Interfaces with clients to identify and resolve ongoing issues.
  • Reconcile transactions and/or accounts.
  • Provide Cash Application with requested information like remit details.
  • Preparing operating and management reports.

Qualifications:

  • College Graduate, Preferably Business-Related Course.
  • At least 2 years of solid experience in Business-to-Business Collections.
  • With experience doing Accounts Reconciliation.
  • Familiar with the dunning and collections escalations process.
  • Resolving disputes and unapplied payments.
  • Account management, end-to-end B2B collections.
  • Willing to work in Pasay.
  • Willing to work Night Shift.
  • Willing to work on-site

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