
Social Media Management Assistant
2 days ago
We are seeking a dynamic and creative Social Media Management Assistant to support our growing digital presence. This role is open to fresh graduates who are eager to learn the ins and outs of social media and community management. You will assist in content creation, scheduling, and performance tracking while actively engaging with our online community to help strengthen our brand presence.
Key Responsibilities
Content & Platform Management
- Assist in planning, scheduling, and publishing posts across platforms (Facebook, Instagram, TikTok, X, LinkedIn, YouTube).
- Support the creation of engaging multimedia content, including graphics, captions, reels, and stories.
- Help track and analyze social media metrics to measure campaign effectiveness.
Community Management
- Monitor comments, messages, and mentions daily to ensure timely and brand-appropriate responses.
- Engage with followers by answering questions, acknowledging feedback, and encouraging positive interactions.
- Assist in community engagement initiatives such as polls, contests, Q\&A sessions, or user-generated content campaigns.
- Track community sentiment and provide insights to the team.
Collaboration & Support
- Conduct basic research on social media trends, competitors, and platform updates.
- Coordinate with marketing and creative teams for ongoing campaigns and projects.
- Provide administrative and operational support to the digital team as needed.
Qualifications
- Bachelor's degree in Marketing, Communications, Multimedia Arts, Business, or a related field (fresh graduates are welcome to apply).
- Familiarity with major social media platforms and an interest in digital content and online communities.
- Basic skills in content tools such as Canva, CapCut, Photoshop, or similar are a plus.
- Strong written and verbal communication skills.
- Creative, proactive, and detail-oriented, with a willingness to learn and adapt.
- Organized and able to multitask in a collaborative team environment.
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