Front Desk Officer

5 days ago

Taguig, National Capital Region, Philippines One Nadela Medical Group Full time ₱240,000 - ₱300,000 per year

Job Summary:

The Front Desk Officer serves as the first point of contact for patients and visitors, representing One Nadela Medical Group with professionalism, warmth, and efficiency. This role is vital in ensuring smooth front-line operations, handling patient inquiries, managing appointments, and supporting administrative tasks—all while maintaining a pleasing personality and a strong commitment to customer service.

Key Responsibilities:

  • Greet patients, visitors, and vendors in a courteous and welcoming manner
  • Manage patient check-ins and check-outs efficiently
  • Answer phone calls, respond to inquiries, and provide accurate information regarding services
  • Schedule, confirm, and update patient appointments
  • Maintain and update patient records and documentation as needed
  • Coordinate with medical, dental, and support staff for smooth clinic flow
  • Ensure the reception area is clean, organized, and presentable at all times
  • Handle basic billing inquiries and coordinate with the cashier or accounting team when needed
  • Manage incoming and outgoing correspondence
  • Perform other clerical or administrative duties as assigned

Qualifications:

  • Graduate of any 4-year course (preferably in Business Administration, Hospitality, or Healthcare-related fields)
  • Previous front desk, customer service, or administrative experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Computer-literate; familiar with office and scheduling software
  • Ability to maintain confidentiality and professionalism at all times
  • Pleasing personality and a patient-friendly attitude

Working Conditions:

  • Clinic-based setting
  • Requires wearing proper uniform and maintaining a professional appearance
  • May involve rotating shifts or extended hours as needed

Why Join Us?

At One Nadela Medical Group, we believe that excellent patient care begins at the front desk. Join our growing team and help us deliver quality healthcare with a compassionate, service-oriented approach.

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Language:

  • English (Preferred)

Work Location: In person

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