Customer Care Officer

1 week ago

Makati City, National Capital Region, Philippines AIA Australia Full time ₱600,000 - ₱800,000 per year

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base (e.g. high net worth individuals) or intermediary (e.g. brokers)

  • Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels
  • Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate
  • May identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts
  • May be involved in the acquisition of new accounts

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

  • Urgent Hiring: Care Connection Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Tender Loving Care Disability Services Full time ₱240,000 - ₱300,000 per year

    Position Title: Care Connection Officer Company:Tender Loving Care Aged Care via Emapta Philippines Location:Permanent Work From Home Working Hours:6:00 AM – 3:00 PM PH Time (AU Client) Salary Range:PHP 20,000–25,000 Employment Type:Full-time Reports To:Customer Service Coordinator This role needs to be filled ASAPPurpose of the RoleThe Care Connection...

  • Customer Care

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱250,000 - ₱400,000 per year

    Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT)What are we looking for?Skills Required: Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle stressful situations Strong problem-solving abilities and attention to detail Understanding and...

  • Customer Care Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Swift-up Full time ₱240,000 - ₱300,000 per year

    About the RoleWe are looking for a dedicated and customer-focused Customer Care Associate with at least 1 year of BPO experience to join our growing team. In this role, you will be the first point of contact for our customers, providing timely, accurate, and professional assistance to ensure excellent customer experience.Key ResponsibilitiesHandle inbound...

  • Customer Care Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines rainx Global Full time ₱250,000 - ₱500,000 per year

    Company Descriptionrainx is a global technology company partnering with network operators to maximize the potential of 5G. With the 101 range of 5G smart routers and theStation managed services, rainx provides an end-to-end, integrated ecosystem. This ecosystem allows MNOs & MVNOs to manage customer experiences, gain deep network insights, grow ROI, and open...

  • Customer Care Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines rainx Global Full time ₱300,000 - ₱500,000 per year

    Company Descriptionrainx is a global technology company dedicated to unlocking the potential of 5G by partnering with network operators. With its 101 range of smart 5G routers and theStation managed services, rainx delivers an integrated ecosystem for managing customer experiences, optimizing networks, and driving ROI. The company fosters innovation by...

  • Customer Care Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱250,000 - ₱500,000 per year

    Please visit for more information.A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest...

  • Customer Care Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱250,000 - ₱500,000 per year

    Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An. AXA Philippines is one of the first to introduce...

  • Customer Care Executive

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱250,000 - ₱500,000 per year

    Critical Accountabilities:Sales Validation Process HandlingCustomer Care HandlingEducate customers and handle queries on products, processes, and policy information, etc.Educate customers on the requirements of claim documents and claim statusProvide extra mile actions to provide delightful customer experience whenever possibleEnsure complete processing on...

  • Customer Care Executive

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱150,000 - ₱250,000 per year

    Bachelor's degree holderExperience in a Customer Service function - preferably in a contact center settingExposure in Banking/Insurance industry is a plusHas experience using multiple / non-traditional channels in customer servicing (chat, new media)Efficient communication skills (Active Listening, Verbal and Written)Proficient in English and Filipino...

  • Customer Care Executive

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱150,000 - ₱250,000 per year

    Please visit for more information.Bachelor's degree holderExperience in a Customer Service function - preferably in a contact center settingExposure in Banking/Insurance industry is a plusHas experience using multiple / non-traditional channels in customer servicing (chat, new media)Efficient communication skills (Active Listening, Verbal and...