Administrative & Scheduling Coordinator

This is a remote position.

Position Title: Administrative & Scheduling Coordinator
Work Set-up: Work From Home (PH-based)
Salary: Php 40,000 – Php 50,000
Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHT

We are looking for a highly organized and proactive Administrative & Scheduling Coordinator to support a dynamic Australian trades and services company. This role requires strong phone communication skills, the ability to manage complex scheduling, and a keen eye for operational detail. If you're someone who thrives under pressure, handles customer interactions confidently, and is tech-savvy with admin tasks — we want to hear from you

Responsibilities as an Administrative & Scheduling Coordinator:
Customer Communication (Phone & Email)

• Speak directly with Australian homeowners, tenants, and property managers

• Make outbound follow-up calls for quotes, bookings, and service updates

• Handle urgent inquiries, delays, and ETAs with confidence and professionalism

• Deliver clear, warm, and solution-focused communication
Scheduling & Technician Coordination

• Build, maintain, and adjust daily technician schedules

• Optimize routes and handle last-minute changes effectively

• Send booking confirmations and reminders via email/SMS

• Track job progress and maintain up-to-date records
Administrative Support

• Update CRM job notes and customer profiles

• Create and send quotes (training provided)

• Prepare internal reports and maintain documentation

• Support with general administrative duties as required

Qualifications as an Administrative & Scheduling Coordinator:
Must-Have Experience:

• Minimum of 1 year in admin, scheduling, dispatch, or operations coordination

• Direct phone experience handling Australian customers (homeowners, tenants, real estate/property managers)

• Proven experience in service coordination including booking, updating, and rescheduling technicians

• Excellent spoken English and professional phone manner

• Proficiency with CRM systems, job management tools, and Google Workspace or Microsoft Office

• Reliable work-from-home setup with stable internet and a quiet environment
Strongly Preferred:

• Experience with trades-based scheduling (e.g., HVAC, plumbing, electrical, telco)

• Background in real estate or property management

• Ability to prepare quotes and reports

• Calm and effective under pressure

Why Join Boomering?
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding, and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team

• Company-provided full set-up for desktop/laptop with a back-up internet

• Free pre-employment Medical Assessment (T&C apply)

• HMO on the first day of hire

• 15 Vacation Leaves and 5 Sick Leaves

• Annual Performance Reviews

• Unlimited Employee Referral Incentives

• Employee Loan Facilities

• Social Clubs and Interest Workshops

• Company events with exciting prizes and performance rewards

• Statutory Benefits: Maternity, Paternity, Solo Parent Leaves, Magna Carta for Women, Retirement, OT, and Premium Pays

About Boomering:
Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence, and Partnership) are the drivers of our continuing success.
We're not your average BPO. We're here to make a difference.
Future-proof your career and grow with Boomering

• Website:

• Career Portal: Boomering Careers

• Facebook & LinkedIn: Boomering Inc. | Boomering Careers

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