Director of Operations

2 hours ago

Angeles City, Central Luzon, Philippines b-76fd-4c7f-bc19-3501b0ad5a6d Full time ₱1,500,000 - ₱3,000,000 per year

What does a Director of Operations really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch.

Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.

As Director of Operations, you will:

  • Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
  • Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team.
  • Maintain an open line of communication between staff and senior management.
  • Manage and staff the operations assigned.
  • Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like.
  • Develop individual and team goals and implement plans to carry out objectives.
  • Guide the Operations Managers in meeting all team & individual goals.
  • Ensure compliance with all established policies and procedures.
  • Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures.

Do you have what it takes to become Director of Operations?

Requirements:

  • At least 10 years of experience in the related field preferably senior level with a large span specializing in BPO Operations and Management or equivalent.
  • Capable of building and maintaining client relationship is required for this role
  • Managed at least 1,000 FTEs and who has strong computer skills especially in using Google Suite applications.
  • Proven track record of meeting and delivering targets.
  • Excellent communication skills,  both verbal and written.
  • This person must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude.

  • BPO Operations Director

    2 days ago

    Angeles City, Central Luzon, Philippines OneMCI Full time ₱1,200,000 - ₱2,400,000 per year

    POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a BPO Operations Director to join our team The Director is responsible for the...

  • BPO Operations Director

    2 hours ago

    Angeles City, Central Luzon, Philippines OneMCI Full time ₱1,500,000 - ₱3,000,000 per year

    LOCATIONAngeles City, PHJOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a BPO Operations Director to join our...

  • Executive Director of Development and Strategic Engagement

    1 week ago

    Angeles City, Central Luzon, Philippines YMCA of Metropolitan Los Angeles Full time $115,000 - $140,000

    Job Details Job Location:    LOS ANGELES, CA Position Type:    Full Time Salary Range:    $ $ Salary/year Travel Percentage:    Up to 25% Job Shift:    Any Job Category:    Executive DescriptionThe Executive Director of Development and Strategic Engagement will serve as a key leader in advancing the YMCA of Metropolitan Los Angeles's...

  • Director of Operations

    1 week ago

    Cebu City, Central Visayas, Philippines Connext Global Solutions Inc Full time ₱1,500,000 - ₱2,500,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Director of Operations who will be working with Connext's Operations Team.What's in it...

  • OPERATIONAL EXCELLENCE CONSULTANT

    2 days ago

    Angeles City, Central Luzon, Philippines Compass Group Full time $70,000 - $80,000

    Salary: $ $80000 / yearOther Forms of Compensation: bonus What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once...

  • Senior Executive Assistant

    2 weeks ago

    Angeles City, Central Luzon, Philippines MVP Asia Pacific Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence.At MVP, we foster a culture of professionalism, innovation, and...

  • Vice President, Social Impact

    1 week ago

    Angeles City, Central Luzon, Philippines YMCA of Metropolitan Los Angeles Full time $115,000 - $125,000

    Job Details Job Location:    LOS ANGELES, CA Position Type:    Full Time Salary Range:    $ $ Salary/year Travel Percentage:    Up to 25% Job Shift:    Any Job Category:    Nonprofit - Social Services Vice President of Social ImpactPOSITION SUMMARYThe Vice President of Social Impact serves as a key executive leader within the Mission...

  • Commissary Operations Director

    1 week ago

    Cebu City, Central Visayas, Philippines Cobden & Carter International Full time ₱1,200,000 - ₱3,600,000 per year

    Summary:A leading food and beverage group is seeking a strategic Commissary Operations Director to lead large-scale production operations and ensure excellence in product quality, consistency, and innovation. This role is responsible for setting operational direction, strengthening food safety compliance, and driving process improvements that enable...

  • Senior Manager, Expanded Learning Programs and Grants

    1 week ago

    Angeles City, Central Luzon, Philippines YMCA of Metropolitan Los Angeles Full time $76,400 - $82,400

    Job Details Job Location:    LOS ANGELES, CA Position Type:    Full Time Salary Range:    $ $ Salary/year Travel Percentage:    Up to 50% Job Shift:    Day Job Category:    Management DescriptionPOSITION SUMMARYThe Senior Manager, Expanded Learning Programs & Grants leads and oversees the YMCA's expanded learning portfolio, to include...

  • Grant Writer

    2 days ago

    Angeles City, Central Luzon, Philippines YMCA of Metropolitan Los Angeles Full time $75,000 - $85,000

    Job Details Job Location:    LOS ANGELES, CA Position Type:    Full Time Salary Range:    $ $ Salary/year Travel Percentage:    Negligible Job Shift:    Any DescriptionPOSITION SUMMARYThe YMCA of Metropolitan Los Angeles has an opportunity for an experienced and detailed-oriented Grant Writer. The grant writer role is a wonderful...